- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Work setting
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and / or volunteers
- Conduct performance reviews
Supervision
Area of specialization
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term : Permanent
- Hours : 35 to 40 hours per week
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