CEO Assistant & Office Manager

Retailors; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Retailors, a leading retailer in the sports and athleisure segment, seeks an experienced CEO Assistant and Office Manager in Toronto. The ideal candidate will manage the CEO's schedule, coordinate meetings, and support strategic initiatives in a fast-paced environment. This role requires exceptional organizational skills and a proactive attitude, with a focus on confidentiality and professionalism.

Qualifications

• 3-5 years of experience in a similar role.
• Proficiency in Microsoft Office Suite and Google Workspace.
• High level of professionalism and discretion.

Responsibilities

• Manage the CEO's calendar and appointments.
• Coordinate meetings and prepare agendas.
• Oversee daily office operations.

Skills

Organizational skills

Communication skills

Time management skills

Interpersonal skills

Proactive attitude

Education

3-5 years of experience as an Executive Assistant or Office Manager

Retail industry experience

Tools

Microsoft Office Suite

Google Workspace

Asana

Trello

Job description

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the CEO Assistant and Office Manager is pivotal in leading the future of Retailors within the company.

We are looking for an experienced CEO Assistant and Office Manager to join our team! This position will report directly to the CEO of Retailors Canada.

Who are we looking for?

We seek a highly intuitive individual who adopts a proactive approach and thrives in a fast-paced environment. The ideal candidate will anticipate the needs of the CEO, executives, and the company, with a strong understanding of the bigger picture and growth strategies for Retailors. They will work closely with a dynamic, high-performing team that is adaptable and resilient. Maintaining a high level of confidentiality and ethics is essential.

Job Responsibilities include (but are not limited to):

1. Manage and maintain the CEO's calendar, appointments, expenses, and travel arrangements.
2. Coordinate meetings, prepare agendas, take minutes, and ensure follow-up on action items.
3. Screen and manage all forms of communication and follow-ups on behalf of the CEO.
4. Prepare reports, presentations, and briefings for internal and external stakeholders.
5. Act as a liaison between the CEO and internal teams, board members, partners, and clients.
6. Track key performance indicators and manage confidential data.
7. Support project management and strategic initiatives delegated by the CEO.
8. Oversee daily office operations to ensure a productive work environment.
9. Manage office supplies, equipment, vendor relationships, and facility needs.
10. Organize company-wide meetings, events, and team-building activities.
11. Organize travel and store visit charts and trackers for the office.
12. Manage headquarters calendars and meeting rooms.
13. Serve as the first point of contact for office visitors and deliveries.
14. Follow up on health and safety protocols, including emergency procedures for the Head Office.
15. Manage budgets related to office expenditures and supplies.
16. Serve as the point of contact for IT, HR, and operations support as needed.

Qualifications:

3-5 years of experience as an Executive Assistant, Office Manager, or similar role; retail industry experience is a plus.

Exceptional organizational, communication, and time management skills.

Proficiency in Microsoft Office Suite, Google Workspace, and project management tools (e.g., Asana, Trello).

Ability to multitask and prioritize in a fast-paced environment.

High level of professionalism, discretion, and judgment.

Strong interpersonal skills and a positive, proactive attitude.

Preferred Qualifications:

Experience working directly with C-suite executives.

Familiarity with retail operations and terminology.

Experience with budgeting, vendor contracts, and expense reporting.

Hebrew language proficiency.

Work Location:

Office in Toronto, Yorkdale.

Some travel may be required.

Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs upon request throughout the recruitment process. Please inform us of any accommodations required. All information related to accommodations will be handled confidentially.

We thank all applicants for their interest; however, only qualified candidates will be contacted.