Senior Consultant, Pension Administration

LifeWorks; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking health and well-being provider as a manager in client accounts. This role offers the opportunity to leverage your analytical skills while working with a dynamic team dedicated to improving health outcomes. You will oversee pension plan administration, support team development, and enhance client satisfaction through innovative solutions. Enjoy a flexible work environment with hybrid options, comprehensive benefits, and a culture that celebrates diversity and inclusion. If you are passionate about making a difference and thrive in a collaborative setting, this is the perfect opportunity for you.

Benefits

Flexible Schedule

Comprehensive Benefits Program

Career Development Opportunities

Dynamic Team Environment

Qualifications

• Minimum 10 years’ relevant experience required.
• Bachelor’s degree in a relevant field is essential.

Responsibilities

• Manage client accounts and plan pension administration work.
• Train and coach team members while overseeing project progress.

Skills

Analytical Skills

Communication Skills

Customer Service Skills

Team Management

Attention to Detail

Education

Bachelor’s degree in Mathematics

Bachelor’s degree in Finance

Bachelor’s degree in Administration

Bachelor’s degree in Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your various responsibilities will allow you to use your analytical skills on a daily basis and to flourish in a stimulating career.

Being part of our team means

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

What you'll do

• Act as manager in the client accounts department
• Take responsibility for planning the work related to pension plan administration
• Help with work supervision and verification
• Monitor the progress of tasks and projects
• Train and coach team members
• Provide support for the team in carrying out a variety of special projects
• Prepare and track the budget
• Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees
• Suggest ways of improving our processes
• Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients.

You bring

• Minimum 10 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training
• Exceptional team spirit
• Incisive analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Strong ability to manage and motivate a work group
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism an asset
• Proficiency with Microsoft Excel

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.