Director, DB Pension Administration

LifeWorks; Montreal; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a visionary Director for their Pension Plan Administration department. In this pivotal role, you will lead a dynamic team, engage with clients, and drive the evolution of the department. Your extensive experience will be crucial in overseeing client accounts, managing budgets, and proposing innovative solutions to enhance client satisfaction. Join a people-focused organization that values diversity and innovation, and make a significant impact on the health and well-being of individuals and businesses alike. This is more than just a job; it’s a career-defining opportunity to lead and inspire in a collaborative environment.

Qualifications

• 12+ years of relevant experience in pension administration or related fields.
• Strong leadership and team management experience.

Responsibilities

• Lead the Pension Plan Administration team and drive departmental success.
• Oversee client accounts and ensure exceptional service delivery.

Skills

Organizational Skills

Problem Solving

Communication Skills

Team Management

Leadership

Customer Service

Analytical Skills

Fluency in French

Fluency in English

Education

Bachelor's degree in Mathematics

Bachelor's degree in Finance

Bachelor's degree in Administration

Bachelor's degree in Actuarial Science

Job description

Director, DB Pension Administration

Apply locations Montreal, Quebec, Canada time type Full time posted on Posted Yesterday job requisition id R-16127

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

Are you ready to lead and innovate in a dynamic environment? TELUS Health is searching for a visionary Director to join our Pension Plan Administration department. As a key leader, you will shape the future of our team, engage with clients, and drive our department's success.

What you’ll do

• Client Representation: Act as the face of TELUS Health Pension Plan Administration to current clients and during submissions.
• Department Evolution: Contribute to the continuous improvement and growth of our department.
• Industry Insights: Stay ahead of industry practices and share developments to enhance team performance.
• Senior Service Management: Oversee client accounts and ensure exceptional service delivery.
• Team Leadership: Supervise and manage team resources effectively.
• Mandate Execution: Support the team in the execution of diverse mandates and projects.
• Budget Management: Develop budgets for your projects and ensure compliance.
• Client Satisfaction: Listen to client needs and propose innovative solutions to enhance satisfaction.
• Process Improvement: Suggest and implement improvements to our processes.
• Business Development: Cultivate new business relationships, secure agreements with existing clients, and identify new market opportunities.

What you bring

• Experience: Minimum of 12 years of relevant experience.
• Educational Background: Bachelor's degree in mathematics, finance, administration, actuarial science, or a related field.
• Organizational Skills: Excellent organizational, control, and planning abilities.
• Problem Solving: Strong analytical skills to identify and solve problems.
• Communication and Interpersonal Skills: Ability to develop and maintain positive relationships.
• Team Management: Demonstrated success in team management.
• Leadership: Motivational leadership that inspires others.
• Customer Service: Exceptional customer service capabilities.
• Language Proficiency: Fluency in both French and English, spoken and written.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

About Us

Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.

It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.

A place to experience more

Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.

Talented people who care

Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.

Work that matters

Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.