Analyst, Credit & Collections

Labatt Breweries of Canada; Moncton; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Analyst for Credit & Collections to enhance customer relations and improve cash flow. This role involves managing accounts receivable, performing reconciliations, and ensuring timely resolution of disputes. The ideal candidate will possess strong communication skills, be highly organized, and thrive in a fast-paced environment. Join a company that values passion and teamwork, and be part of a culture that encourages personal growth and community impact.

Benefits

Health benefits plan

Retirement plan with company match

Annual allotment of Beer and Beyond-Beer products

Flexible healthcare spending accounts

Employee & Family Assistance Program

Qualifications

• University degree required or relevant business experience.
• Strong verbal and written communication skills are essential.

Responsibilities

• Manage accounts receivable and perform account reconciliations.
• Maintain credit policy to minimize losses and maximize revenue.

Skills

Account Reconciliation

Customer Service

Bilingual (English and French)

Analytical Skills

Communication Skills

Education

University Degree

3-5 years business experience in A/R or credit collections

Tools

Microsoft Excel

SAP

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

COMPANY:

Founded over 175 years ago, Labatt is one of Canada’s founding businesses and its leading brewer. We are proud of our history and our heritage in Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÜTRL, Michelob Ultra, Corona, Stella Artois and many more. Through our broad portfolio, we are truly a national brewer, with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast, we are proud to serve Canada and the communities we call home.

Job Summary

The Analyst, Credit & Collections is the main point of contact for our Customers, Sales Representatives, District Sales Managers and Distribution teams for the Direct Delivery channel. This is an important role to help build relationships and improve cashflow for the company.

We are looking for a hard-working and leadership-oriented Analyst to manage multiple requests from our customers and partners and ensure to provide the best customer service experience. Analyst responsibilities include contact management, utilizing our tools and programs and being a great team player.

To be successful as an Analyst, you should be able to multitask between the different types of requests. Ultimately, an exceptional candidate will have experience in an account reconciliation and collections setting, and most importantly, a demonstrated excellence in communication and customer service skills.

Job Responsibilities

• Manage the recording and collection of direct delivery accounts receivable in Canada
• Perform account reconciliations to identify unpaid amounts on customer accounts
• Maintain a sound credit policy which keeps credit losses and slow collection of receivables at a minimum, ensuring maximization of sales revenue
• Clear unapplied cash to customer accounts ensuring up to date payment information
• Derive timely resolution of disputes through negotiation and order freezing
• Accurate tracking of customer responses and payment agreements into database
• Assess risks against potential sales through credit assessment and rating tools
• Determine risks and opportunities for A/R collection
  
  

Job Qualifications

• University Degree required or 3-5 years business experience in A/R, credit collections or accounting
• Highly organized with the ability to manage priorities
• Strong verbal and written communication skills
• Bilingual is required (English and French)
• Solid Computer Skills - Microsoft Excel, Outlook, SAP is a plus
• Ability to work under pressure in a fast-paced environment
• High attention to detail; highly analytical and problem-solving ability
  
  

WHY LABATT:

As one of Canada’s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life’s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.

BENEFITS:

• Health benefits plan, including competitive coverage for medical, dental, mental health, life, and disability insurance, that can be flexed to fit your needs.
• Additional flex credits for healthcare or wellness spending accounts
• Retirement plan with a generous company-matching contribution, and low-fee RRSP & TFSA savings opportunities to help you secure your financial future.
• Personalized support through an inclusive family-forming benefit, and generous financial support/top-ups for parental leave
• Access to many wellbeing resources, including Employee & Family Assistance Program support, Webinars, and more.
• An annual allotment of Beer and Beyond-Beer products for employees!
  
  

EQUAL OPPORTUNITY EMPLOYER

At Labatt Breweries of Canada, we are an equal opportunities employer, and we are committed to maintaining a welcoming, safe, and inclusive environment for every person – regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.

REQUIRE ADDITIONAL ASSISTANCE?

Labatt Breweries of Canada is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Labatt Breweries will never ask you for money or reimbursement of training fees as part of our recruitment process. Any email communication you receive as part of the application or onboarding process will come from a @Labatt.com email address. If you have any questions or concerns, please email the recruitment team at [e-mail]

CONTACT US

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