Title posted on indeed.com - Hospitality Manager
Posted on May 02, 2025 by Employer details Bridgemans Crew Management LTD
Job details
- Position: Hospitality Manager
- Primary Location: On MV Isabelle X/ MCSV Saga - Company Vessels alongside Squamish, BC
- Employee Status: Rotational
- Number of Vacancies: 4
- Company Name: Bridgemans Crew Management Ltd.
- Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2
- Terms of Employment: Rotational schedule for three years with the possibility of extension
- Language of Work: English
- Wages/Salary: CAD $19.23 to $32.97 per hour
- Benefits: Vessel Protection and Indemnity Insurance
- Contact: careers@brgmans.com
Company Overview
Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) provides flexible, full-service vessels for industrial workforce accommodation, logistics, and ferry services worldwide. We customize services to meet specific client needs, including logistics, crew transfers, housekeeping, catering, and compliance with HSE standards.
Key Responsibilities
- Manage and coordinate hospitality departments, including guest services, housekeeping, restaurants, and recreational areas.
- Ensure high-quality service delivery across all hospitality areas.
- Supervise and train staff to maintain service standards and adhere to policies.
- Respond promptly to guest inquiries, concerns, and complaints, focusing on resolution and satisfaction.
- Collaborate with food & beverage manager, executive chef, and other department heads to provide a unified guest experience.
- Monitor budgets, expenses, and inventory.
- Oversee compliance with safety, sanitation, and hygiene regulations, including maritime standards.
- Participate in emergency drills and ensure team readiness.
- Create schedules, assign tasks, and evaluate staff performance.
- Report operational status and guest feedback to senior management.
Qualifications
- Bachelor's degree in hospitality management, Tourism, Business Administration, or related field.
- Minimum 5 years of hospitality management experience, preferably on a cruise or luxury hotel/resort.
- STCW Basic Safety Courses.
- Seafarer's Medical Certificate.
- Excellent communication and interpersonal skills.
- Strong attention to detail and multitasking ability.
- Flexibility to work nights, weekends, and holidays.
- Knowledge of health and safety regulations.
- Team-oriented mindset.
Working Conditions
- Constant standing and walking.
- Frequent lifting up to 50 lbs.
- Occasional ladder, stairs, and ramp use.
Additional Details
- Work Location: On-site in Squamish, BC.
- Full-time employment, starting as soon as possible.
- Salary: CAD $19.23 to $32.97/hour.
- Expected hours: 84 per week.