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Inside Sales Professional

Rentokil Initial

Ontario

On-site

CAD 40,000 - 80,000

Full time

13 days ago

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Job summary

Join a dynamic team at an industry-leading pest control provider, where you'll leverage your sales skills to drive results and provide exceptional customer service. In this role, you'll manage inbound sales calls, meet sales targets, and engage with residential clients to promote our Year Round Protection Plans. With a focus on professional growth, you'll enjoy competitive pay, great benefits, and the opportunity to earn commissions based on your performance. This is a fantastic opportunity to be part of a world-class team that values high performance and rewards success.

Benefits

Paid Training
Medical Benefits
Dental Benefits
Vision Benefits
Employer-matched RRSP
Paid Sick Days
Paid Vacation Days
Short-term Disability
Long-term Disability
Life Insurance

Qualifications

  • 1+ years of successful experience in a professional sales organization.
  • Proven history of driving sales results and achieving goals.

Responsibilities

  • Manage inbound sales calls and maintain a 60% closing rate.
  • Execute the Inside Sales 6 Step Sales Approach effectively.

Skills

Verbal Communication
Written Communication
Sales Skills
Customer Service
Multi-tasking

Education

High School Diploma
College Diploma or University Degree

Job description

About Rentokil-Terminix : Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. New business revenue will come from the following sources :

Principal Duties and Responsibilities :

  • Effectively manage inbound daily sales calls expectations.
  • Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
  • Consistently achieve and exceed monthly Base Line Sales Target.
  • Clearly identify and execute the Inside Sales 6 Step Sales Approach.
  • Follow up on all Proposed / Proposed / Open Orders and Sold / Proposed within 24 hours.
  • Re-solicitation / calls to convert single purchase customers into Year Round Protection Plan.
  • Effectively Execute Residential Campaigns for both new and existing customers.
  • Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume.
  • During non-peak months, it may be necessary to support campaigns other than Inbound.
  • Call volume standards are 12-15 Calls per Hour.
  • Meet or exceed an average monthly call quality score above 75%.
  • Multi-tasking skills are essential

Requirements

  • 1+ years successful experience at a rapidly growing professional sales organization.
  • 1+ years Call center experience
  • Proven history of driving sales results and achieving goals
  • Must possess superior verbal and written communication skills.
  • Experience in effectively collaborating with internal and external stakeholders
  • Proven success in a dynamic, fast paced environment

Education Requirements :

  • High School Diploma

Preferred : College Diploma or University Degree in a business, administrative and / or accounting field or equivalent experience

Why Choose Rentokil-Terminix?

A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. You will receive some great benefits (if eligible) during your tenure with us :

  • You are paid during your training!
  • Great benefits - Medical, Dental, and Vision
  • Employer-matched RRSP program up to 3.5% of your base salary per year
  • Paid sick and vacation days
  • Short and long-term disability
  • Life Insurance
  • Ability to make commission bonus’s (after 3-month probation)!
  • Competitive compensation

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

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