Manager, Provincial Resource Centre - Tissue

Ontario Health; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Manager to lead the Provincial Tissue Program. This role involves oversight of the donation process, ensuring compliance with regulatory standards, and fostering collaborative relationships among diverse stakeholders. You will play a crucial part in developing performance reports, managing budgets, and supporting a values-based team culture. If you're passionate about making a difference in health and wellness, this opportunity is perfect for you. Join a forward-thinking organization that prioritizes your career goals and offers a hybrid working model.

Benefits

Fully paid medical, dental, and vision coverage

Health care spending account

Defined benefit pension plan

Three personal days annually

Three weeks’ vacation to start

Career development opportunities

Wellness program

Hybrid working model

Qualifications

• 3-5 years of management experience in health science.
• Ability to develop and implement policies and processes.

Responsibilities

• Oversee the Provincial Tissue Program and ensure compliance.
• Manage an interdisciplinary team and monitor performance metrics.

Skills

Leadership

Conflict Resolution

Project Management

Interpersonal Communication

Policy Development

Team Collaboration

Time Management

Education

Bachelor’s degree in health-related discipline

CTBS certification (or to be acquired within 3 years)

Tools

Microsoft Office

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Manager provides oversight, supervision, leadership and support to the Tissue Program, in a manner consistent with the mission and values of the Trillium Gift of Life Network (TGLN) and informed by the Director, Tissue Program and TGLN objectives.

The Manager also provides rotational on-call support during donor case activity and post-case follow up; and provides consultation; support; and advisory services as needed.

Here is what you will be doing:

• O versight and support for the Provincial Tissue Program regarding the donation process; consent; tissue coordination; and the tissue recovery process to meet or exceed Tissue Program objectives and standards

• In coordination with the Director, determines the required frameworks, methodologies, and tools to execute on the multi-year strategic plan and annual operational business plan

• Review, develop , ensure implementation and compliance of internal policies and procedures to ensure best practice

• Manages collaborative relationships and engages a diverse set of stakeholder groups ( internal and external ) to deliver on key activities or program initiatives

• Develop p erformance r eports to improve , monitor, set and/or forecast performance metrics

• Develops and m onitors budget across multiple, large, and/or complex operational areas/programs, and supports the Director in managing the overall budget

• Identifies improvement opportunities and escalates key issues/risks to the Director; proposes and executes solutions to address challenges or mitigate risks

• Hires and oversees the scheduling of staff

• Manages an interdisciplinary team , including setting performance expectations ; allocating work; overseeing and ensuring the quality of service; measuring/reporting on performance outcomes; performance management and maintaining a trusting and supportive environment

• Liaise s with Labor Relations to enhance overall operational effectiveness and ensure risk mitigation for the business unit

• Leads and/or participates in regular working groups , steering committees and planning meetings with internal and external stakeholders to support the programs

• Ensures that all regulatory standards are maintained , including Health Canada, American Association of Tissue Banks, and the Eye Bank of Canada

• Works in compliance with Occupational Health and Safety/ Accessibility for Ontarians with Disabilities Act

Here is what you will need to be successful:

Education and Experience

• Bachelor’s degree in a health-related discipline or a combination of equivalent experience and education.

• Three to five (3-5 ) years of successful management , supervisory and/or leadership experience in a health science related field

• Managerial experience in a unionized environment is an asset

• Current CTBS certification or will acquire within 3 years

Knowledge and Skills

• Demonstrated successful experience in supervisory, management, and or leadership role(s).

• Demonstrated successful experience in developing and implementing policies and processes.

• Demonstrated ability to diffuse conflict situations , identifying and resolving issues promptly

• Demonstrated management skills and competencies required that are characterized by setting appropriate expectations for staff, maintaining a supportive and trusting environment, monitoring delegated activities, and providing recognition of results.

• Demonstrated success in program development, project management, and change management.

• Demonstrated ability to function collaboratively and effectively within an interdisciplinary team.

• Demonstrated ability to practice with a high degree of autonomy in a self-directed manner.

• Demonstrated situational analysis and adaptation skills with a high degree of independence to proactively prioritize and deliver on commitments.

• Demonstrated ability to perform in a fast-paced environment adapting to daily changes in priorities and schedules.

• Superior interpersonal, verbal, and written communication skills.

• Superior problem-solving, negotiation, and conflict resolution skills are essential .

• Exceptional organizational and time management skills

• Computer usage skills, word processing and electronic forms usage are required in addition to utilizing software applications

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Location: Toronto, Ontario (currently hybrid; subject to change)

Employment Type:

Temporary + (Fixed Term) Full time

Contract Length:

8 Month(s)

Salary Band:

Band 7

External Application Deadline Date:

May 25, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.