HR Systems and Process Specialist

EY; London; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading global firm as an HR Systems and Process Specialist, where you will manage HR data, support system functionality, and improve talent operational processes. This role is essential to enhancing HR operations and requires strong organizational and problem-solving skills. You will collaborate with various stakeholders and ensure data integrity while contributing to a better working world.

Qualifications

• 1-2 years of HR systems administration experience.
• Experience with SuccessFactors is an asset.

Responsibilities

• Manage HR data within SuccessFactors modules.
• Assist with system configuration and testing.
• Support talent operations including vacation tools.

Skills

Organizational Skills

Attention to Detail

Problem Solving

Customer Service

Interpersonal Skills

Teamwork

Bilingual (English/French)

Education

Bachelor’s Degree

Tools

SuccessFactors

Microsoft Office

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We value your unique voice and perspective to help EY improve and to build a better working world for all.

The opportunity

The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada, reporting to the Senior HR Systems Specialist. This role supports HR operations, data management, system functionality, reporting, compliance, and time-off management. It also involves improving talent operational processes and working closely with various stakeholders, including recruitment, payroll, and IT, as well as liaising with EY’s third-party provider, IBM. The role is open to any office location in Canada.

Your Key Responsibilities

HR Data Management

• Manage HR data within SuccessFactors modules, including Onboarding, Employee Central, and Time-Off.
• Maintain interdependencies between SuccessFactors and other systems like ServiceNow, payroll, and benefits vendors.
• Manage data creation and changes, audit data integrity, and resolve data issues.
• Support large data activities such as mass uploads, salary changes, and hires.

Project Implementation

• Assist with system configuration, testing, and documentation.
• Support various projects and initiatives, such as acquisitions and leave programs.

Process Documentation

• Document process changes and update related materials.
• Participate in meetings to understand and address scope changes.
• Recommend process improvements.

Day-to-Day Talent Operations

• Support talent operations including vacation tools and compliance sites.
• Act as Level 2 support for HR systems.
• Maintain knowledge databases and analyze system enhancements.
• Produce reports related to HR data as needed.

Skills and Attributes for Success

• Solid knowledge of HR policies and operations.
• Highly organized, efficient, and able to handle multiple tasks under deadlines.
• Strong attention to detail and data integrity.
• Proactive problem solver and quick learner.
• Excellent customer service and relationship management skills.
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Excellent interpersonal and teamwork skills.
• Professional fluency in English; bilingual in French and English is an asset.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1-2 years of HR systems administration experience.
• Experience with SuccessFactors is an asset.