Commercial Technology Lead

Mondelez International; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Mondelēz International is seeking a Commercial Technology Lead to drive digital transformation and enhance sales performance in Toronto. The role involves collaborating with various teams to develop tech solutions, manage stakeholder relationships, and leverage data analytics for business growth. Candidates should have significant experience in sales technology and a strong educational background in relevant fields.

Qualifications

• 8+ years of experience in Sales Technology, Commercial Operations, or IT.
• Experience with CRM, TPM, RGM, or Retail platforms.
• Deep understanding of sales and retail processes.

Responsibilities

• Lead strategy design and ongoing improvement of sales tech systems.
• Collaborate with Sales, Marketing, and RGM teams for tech solutions.
• Integrate commercial data sources to support analytics.

Skills

Stakeholder management

Data Analytics

Digital transformation

Business process mapping

Education

Bachelor’s degree in commerce, Information Systems/Technology, Business Analytics

Tools

Tableau

Power BI

SQL

Jira

ADO

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

We’re seeking a strategic and technologically skilled Commercial Technology Lead to join our Canada Growth & Execution team. This role will report to the Senior Director of Growth and Execution and collaborate closely with our Sales and Digital/IT teams. You will be instrumental in unlocking tech-driven commercial performance, leading the digital transformation for our Sales function within the Mondelez Canada business unit. Your responsibilities include designing and implementing Digital and Data products to ensure adoption and value realization, and influencing change across IT and Business stakeholders to develop a sales digital roadmap aligned with other departments such as RGM, Retail, Finance, and Marketing.

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will provide compelling insights, engage with customers and key account teams, identify category opportunities supporting growth or risk mitigation, and utilize consumer, shopper, and category metrics to analyze and translate data sources.

How you will contribute

You will:

• Develop and execute selling programs related to your assigned Category's innovation, distribution, merchandising, and promotional plans.
• Serve as the key link between Customer Business Teams (CBTs) and the Category Innovation, Marketing, and Equity teams to ensure strategy alignment with customer needs.
• Build category and customer plans collaboratively with Category teams, Insights, and CBTs.
• Establish yourself as the internal Category expert, creating compelling, actionable, and measurable plans.
• Provide thought leadership on brand and category initiatives, including promotional strategies and budget planning.
• Lead the delivery of category dashboards and fundamentals, recommending corrective actions to meet targets.
• Continuously assess baseline volume opportunities and risks, leading initiatives to optimize performance.

What you will bring

We are looking for candidates with the following experience and skills:

• Experience in category development, key accounts, market insights, and driving growth through category leadership.
• A future-focused mindset with curiosity about industry trends, digital solutions, and consumer innovation, translating opportunities into business plans.
• Proven ability to develop strategic plans, measure results, and make recommendations for growth.
• Strong stakeholder influence and effective interaction skills, with resilience and confidence to present alternative viewpoints.
• Analytical skills and business acumen.
• Experience in the fast-moving consumer goods sector is advantageous.

More about this role

Key Responsibilities:

1. Own the Sales Tech Stack: Lead strategy design and ongoing improvement of systems.

2. Influence & Enable Commercial Effectiveness: Collaborate with Sales, Marketing, and RGM teams to understand needs and deliver tech solutions that enhance visibility, efficiency, and conversion.

3. Drive Global Solutions with Local Fit: Deploy and scale global technology platforms with necessary local adaptations.

4. Champion Data & Insights: Integrate commercial data sources to support analytics, dynamic pricing, and segmentation strategies.

5. Partner with IT and Vendors: Manage technology vendors and work with cross-functional IT teams to ensure project success and system health.

6. Foster Change Adoption: Act as a change agent, partnering with business leads to ensure tools are adopted and impactful.

Skills & Qualifications:

• Bachelor’s degree in commerce, Information Systems/Technology, Business Analytics, or related field

• 8+ years of experience in Sales Technology, Commercial Operations, or IT

• Proven success with CRM, TPM, RGM, or Retail platforms

• Strong stakeholder management and business process mapping skills

• Digital proficiency in Data Analytics, AI, Data Visualization, Cloud Technologies, Data Modeling, ETL, Data Governance, and related tools (e.g., Tableau, Power BI, SQL, Jira, ADO)

• Deep understanding of sales and retail processes to drive growth through digital transformation

Location:

• Hybrid, Toronto

No Relocation support available

Business Unit Summary

With popular brands like Cadbury, OREO, Christie, and Maynards, we are among the largest snack companies in Canada. Our iconic brands lead their categories, and our facilities across Ontario produce chocolate, cookies, crackers, and candy. We have invested nearly $250 million in Ontario plants recently, and run innovative marketing campaigns. Our team of over 2,683 employees is committed to diversity, flexibility, trust, and empathy, fostering a sense of belonging.

Mondelez welcomes applicants with disabilities. Accommodations are available upon request throughout the hiring process. This refers to adjustments made to meet individual needs, not lodging.

Job Type: Regular, Category Planning & Activation, Sales