Bathroom and Flooring Install Sales Associate

Kent Building Supplies; Saint John; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking Sales Representatives for Install Sales to enhance their team. This role focuses on selling Bathrooms and Flooring, with potential growth into kitchens and heat pumps. The successful candidate will enjoy a base salary plus uncapped commission, supported by provided sales leads. You'll engage customers, recommend solutions, and ensure exceptional service, all while managing relationships and documenting activities in the CRM. If you're passionate about sales and customer service, this is a fantastic opportunity to grow within a dynamic retail environment.

Qualifications

• Strong foundation in sales and customer service.
• Excellent communication skills and a team-oriented attitude.

Responsibilities

• Drive sales by engaging customers and sharing product knowledge.
• Build and maintain relationships with customers to encourage repeat business.

Skills

Sales Skills

Customer Service

Problem-solving

Communication Skills

Organizational Skills

Education

High School Diploma

Experience in Sales

Tools

Microsoft Office

CRM Systems

Job description

Job Description

Sales Representatives for Install Sales will focus on selling Bathrooms and Flooring, with opportunities to expand into categories such as kitchens, interior finishes, and heat pumps. The successful candidate will receive a base salary plus uncapped commission after a probationary period. Sales leads will be provided.

Responsibilities

• Drive sales by engaging customers, suggestive selling, and sharing product knowledge.
• Understand customer needs and recommend the best solutions for their projects.
• Provide customers with an exceptional experience.
• Prepare estimates and negotiate installation service agreements.
• Coordinate with project teams to align installation services with customer expectations.
• Build and maintain relationships with customers to encourage repeat business.
• Manage customer relationships handled by the install sales team.
• Resolve customer challenges efficiently and promptly.
• Document all sales activities in the company CRM system and keep records current.
• Take initiative and confidently lead customer interactions.
• Stay informed about the latest product trends and market conditions.
• Maintain high standards of safety and customer service.

Qualifications

• Strong foundation in sales and customer service.
• Problem-solving skills with the ability to work independently.
• Excellent communication skills and a team-oriented attitude.
• Organized, capable of managing multiple projects, meeting deadlines, and achieving sales goals.
• Proficiency in Microsoft Office and willingness to learn new software.
• Ability to travel to customer sites; a valid driver’s license is required.
• Knowledge of building materials and construction processes is an asset.
• Strong verbal and written communication skills.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Canada and the U.S. with a team of 20,000 employees. We are committed to integrity, results, talent development, and creating an inclusive workplace. We support accessibility and encourage applicants to request accommodations at any stage of the process. We value diversity and inclusivity, and we welcome candidates even if they do not meet all the listed requirements.

Only candidates selected for interviews will be contacted.

About The Team

Kent is Atlantic Canada's largest retail building supply chain, with 48 locations and an e-commerce platform. Our mission is to be the best source of home improvement products through superior service, quality, and competitive prices. We prioritize safety, employee development, continuous improvement, and innovation. Our operations include retail stores, truss manufacturing, and drywall wholesale, supported by memberships in co-operatives and buying groups to ensure product quality and pricing.