Sales Support Specialist

019984 Hub Financial Inc.; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial agency in Canada is seeking a Sales Support Specialist to enhance client relationships and support the FlexSave product. The role involves collaborating with brokers, providing exceptional customer service, and contributing to sales initiatives. Ideal candidates will have a positive attitude, strong communication skills, and experience in sales or marketing. Join a company that values professional development and community involvement.

Benefits

Customizable flexible benefits options

Company matching RRSP contributions

Comprehensive tuition financing

Flexible scheduling and hours

Mental and physical wellness initiatives

Qualifications

• Minimum of 2 years of experience in sales or marketing.
• Experience in the financial industry or group benefits environment preferred.

Responsibilities

• Support Broker production and foster product awareness.
• Serve as the initial point of contact for Broker inquiries.
• Oversee training of new brokers on FlexSave.

Skills

Customer Service

Multitasking

Problem Solving

Communication

Creative Thinking

Education

College diploma (3-year degree)

Job description

At HUB Financial, we are committed to creating an environment that prioritizes professional development and client-focused values. As a leading Managing General Agency (MGA) in Canada and a proud member of the HUB International family, we specialize in providing customized financial and insurance solutions that empower our advisors to achieve their clients long term goals. Our dedication to excellence goes beyond offering superior insurance products; it includes fostering a culture of collaboration, innovation, and continuous learning.

The Opportunity :

The role of the Sales Support Specialist is pivotal within our HUB FlexSave Health Spending Account and Group Benefits sales team. This position will entail close collaboration with our Vice President and the entire team to drive various initiatives related to our FlexSave product. We are seeking an individual who embodies a superior level of customer service, possesses strong multitasking abilities, and is enthusiastic about taking on a challenging role.

The ideal candidate will leverage these essential qualities to establish relationships with our clients, primarily Insurance Brokers, by delivering exceptional customer service and providing comprehensive sales support to HUB’s FlexSave division.

About FlexSave :

HUB Financial is recognized as Canada's foremost Life Insurance Managing General Agency, offering a comprehensive range of services. Our innovative offering, FlexSave, serves as a progressive online solution, presenting a modern alternative to conventional group benefits plans. This platform empowers our clients to manage their health and dental expenses in a highly adaptable, tax-efficient, and economically advantageous manner.

A day in the life :

Support and stimulate Broker production by fostering product awareness, reinforcing sales principles, and providing marketing materials and information.

Serve as the initial point of contact for Broker inquiries.

Oversee the comprehensive training of new brokers, equipping them with a deep understanding of FlexSave and its benefits for their clients.

Work closely with new clients to set up accounts and answer any inquiries.

Actively participate in and support new sales through outbound communication programs, sales campaigns, and initiatives.

Develop, distribute, and leverage marketing and sales tools to enhance sales outcomes.

Contribute to the creation of sales reporting and client proposals.

Continuously build and maintain relationships with clients and brokers.

Perform any other necessary duties as required.

Who you are :

Minimum of 2 years of experience in either a sales or marketing capacity.

Exhibit a positive attitude accompanied by exceptional customer service skills.

Demonstrate proficient written and verbal communication skills.

Showcase excellent problem-solving capabilities.

Exhibit creative thinking and innovation.

Proven ability to function as a collaborative team player while also possessing the capacity to work autonomously.

Experience working within the financial industry and / or group benefits environment (preferred)

We are Proud to Offer :

Customizable flexible benefits options for you and your family

Company matching RRSP contributions

Comprehensive tuition financing and career-related training and development

We promote work-life balance through flexible scheduling and hours

Mental and physical wellness initiatives

HUB Cares : we are a company that gives back and is active in the community

Learn more about HUB’s Culture & Value

About HUB International :

Headquartered in Chicago, Illinois, is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

Through our dedication to excellence and innovation, we are proud to have achieved the remarkable distinction of ranking 5th largest insurance brokerage worldwide! We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

If you’re interested in learning how you can grow your career at HUB, visit our to explore our opportunities.

LI-EM

Department SalesRequired Experience : 2-5 years of relevant experienceRequired Travel : No Travel RequiredRequired Education : College diploma (3-year degree)

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