Support Analyst- Student Information System (SIS)

York Region District School Board; Alberta; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established educational institution is seeking a dedicated technology support professional to join their district team. This role involves managing student data integrity and security, ensuring compliance with educational regulations, and collaborating with staff to enhance data-driven decision-making. The ideal candidate will have a strong background in student information systems, particularly PowerSchool, and will be skilled in data management and reporting. This position offers a unique opportunity to contribute to the improvement of educational processes while working in a supportive team environment. If you are passionate about technology and education, this role is perfect for you.

Qualifications

• 3-5 years of experience with student information systems, preferably PowerSchool.
• Technical expertise in data management and report building.

Responsibilities

• Manage accuracy and security of student data.
• Conduct training sessions on system functionalities.
• Ensure compliance with district policies and data privacy standards.

Skills

Communication Skills

Data Management

Problem-Solving

Team Collaboration

Education

Diploma or Degree in Technology

Tools

PowerSchool

Office 365

Google for Education

SharePoint

Edsby

SchoolEngage

School Messenger

FES

SRB AtrieveERP

Job description

Position Overview

The candidate will be part of the district technology support team, collaborating with school staff and team members. Excellent oral and written communication skills, along with the ability to work effectively in a team environment, are essential.

Responsibilities and Duties

1. Data Management

• Manage the accuracy, integrity, and security of student data.
• Develop and implement data validation protocols to ensure data quality.
• Manage data imports, exports, and integrations with other educational platforms.

Reporting and Analytics

• Manage reporting projects to meet stakeholder needs.
• Produce data analyses to support decision-making at district or school levels.

Team Leadership and Support

• Conduct training sessions on system functionalities and updates.
• Manage system inquiries and escalations.
• Collaborate with administrators, educators, and IT staff to address data needs.

Project Management

• Assist with implementation projects related to new features or modules within the SIS.
• Identify risks and develop mitigation strategies.

Policy and Compliance

• Ensure compliance with district policies, data privacy standards, laws, and provincial regulations.
• Establish and enforce data access controls, user roles, and permissions.
• Review and update documentation regularly.

Qualifications

• Diploma or degree in a technology-related field or equivalent work experience.
• 3-5 years of experience with student information systems, preferably PowerSchool or similar.
• Technical expertise in configuration, administration, customization, integration, data management, and report building.
• Support experience with PowerSchool modules like Gradebook and registration.
• At least 5 years' experience in a business environment focusing on process improvement and data analysis.
• Experience with systems such as SRB AtrieveERP, Edsby, SchoolEngage, School Messenger, FES, SharePoint, Office 365, and Google for Education is an asset.
• Eligibility to work in Canada.
• Strong problem-solving, communication, and interpersonal skills.
• Ability to work independently and collaboratively.
• Willingness to work on-site.
• Must provide drivers abstract, criminal record check, and intervention record check.