Front Desk Agent Club Med Resort Canada or overseas

Club Med; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join Club Med as a G.O Front Desk Agent, where your sociability and multilingual skills will shine. You'll welcome guests, manage arrivals and departures, and ensure a high-quality experience while collaborating with various resort departments. This role offers a unique opportunity to engage with international guests in a vibrant environment.

Qualifications

• Must master at least two languages.
• Experience in customer relations is beneficial.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage check-in and check-out processes.
• Collaborate with various departments to ensure guest satisfaction.

Skills

Sociability

Multilingualism

Customer Service

Attention to Detail

Job description

Job Description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be responsible for welcoming guests, providing information, and personalizing customer relations.
• Manage arrivals and departures (check-in and check-out), telephone switchboard, ensure information media are available to customers, collect invoices, and oversee deferred operations.
• Know the resort thoroughly and collaborate with relevant departments (room staff, laundry, catering, etc.).
• Develop internal sales and ensure proper invoicing for stays or local sales.
• Guarantee the quality of services, ensure compliance with Club Med health and safety rules, and maintain the resort's assets.

As a G.O Front Desk Agent, you will benefit from the infrastructure and activities offered by Club Med. If you wish, you can even showcase your talents on stage!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.