Food and Beverage Attendant

Accor Apartments & Realty; Whitby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Food & Beverage Attendant, where your passion for hospitality and customer service will shine. In this dynamic role, you'll create memorable experiences for guests while showcasing your expertise in food and beverage offerings. This position offers the chance to work in a vibrant environment, engage with diverse patrons, and be part of a collaborative team. If you thrive in a fast-paced setting and are eager to make a difference in the hospitality industry, this opportunity is perfect for you. Embark on a fulfilling journey where every day brings new challenges and rewards!

Qualifications

• Proven experience in customer service within hospitality.
• Strong knowledge of food & beverage protocols and event service.

Responsibilities

• Create a welcoming atmosphere and elevate dining experiences.
• Upsell food and beverages while ensuring guest satisfaction.

Skills

Customer Service

Food & Beverage Protocols

Event Service

Coffee Crafting Skills

Adaptability

Education

Valid RSA or equivalent qualification

Job description

433 Kent St, Sydney NSW 2000, Australia Req #2299

Tuesday, 6 August 2024

Mantra on Kent, easily accessible by local transport, located in the heart of the Sydney CBD offers a range of guest rooms including studio, one and two bedroom apartments with fully equipped kitchens and laundry facilities. In your down time, enjoy all that Sydney and the surrounds has to offer. Check out the famous Opera House and Harbour Bridge, both sitting on the equally famous harbour, just to name a few.

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
• When challenges arise, your ability to transform obstacles into opportunities shines.
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events.
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge.
• Confidently communicate with guests and colleagues for seamless teamwork.
• Take pride in your space, setting up and packing service areas meticulously.

Skills and Experience

• Proven track record in customer service within the hospitality sector.
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued).
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required.
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
• Passion for engaging with patrons and collaborating within a team of diverse professionals.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.