Bar Team Member

Splitsville Entertainment; Guelph; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a vibrant and energetic team at a leading family entertainment center! As a Bar Team Member, you will play a crucial role in delivering exceptional service, ensuring every drink is served to perfection while maintaining a lively atmosphere. Your passion for guest service and ability to multitask will help create unforgettable experiences for our guests. This dynamic role offers the chance to work in a fun environment where your contributions are valued, and teamwork is essential. If you love to bowl and enjoy working with people, this is the perfect opportunity for you!

Qualifications

• Passion for guest service and creating memorable experiences.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Provide exceptional guest service and maintain a clean bar area.
• Assist guests with their bowling experience and respond to inquiries.
• Restock supplies and ensure ongoing guest satisfaction.

Skills

Guest Service

Communication Skills

Teamwork

Multitasking

Positive Attitude

Job description

About The Role

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further!

The What...

As our Bar Team Member, you’ll be at the heart of delivering exceptional service to our guests. Your main responsibility will be ensuring that every drink is served to perfection, creating a memorable experience for all. You’ll also play a key role in maintaining a clean and tidy bar area, ensuring our fridges are fully stocked and ready for action. It’s a fast-paced, lively environment, so to thrive here, you’ll need to have a passion for providing great service and working in a dynamic atmosphere.

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handles guest inquiries.
• Prepare great tasting food adhering to all recipes and specifications.
• Be aware of all promotions, specials, and current pricing.
• Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner.
• Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
• Restock and prepare supplies for shift change and or close.
• Maintain record of daily operations as required with communication book and checklists.
• Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
• Adhere to all company policies and procedures including all health and safety policies and procedures.
• Be polite and courteous with guests and fellow team members.
• Communicate with shift leaders and managers.
• Other duties as required.
  
  

To Be Successful You Will Have

• A passion for guest service
• Love to bowl
• Friendly, energetic, positive attitude
• Excellent communication and interpersonal skills
• Be a team player
• The ability to multitask; stays calm under pressure.
• Flexible schedule (available days, nights, weekends, holidays)
  
  

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!