Client Technology Advisor – Microsoft M365 Unified Communications

Kyndryl; Ontario; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

Join a leading technology firm as a Microsoft Customer Technology Advisor, where you'll leverage your expertise to drive innovative solutions and build strong customer relationships. With opportunities for hands-on experience and career development, you'll impact customer success and the company's growth. Ideal candidates have extensive experience in Microsoft consulting and a passion for technology.

Benefits

Career Development Opportunities

Diverse Work Environment

Tailored Benefits

Qualifications

• 8+ years in Microsoft consulting, focusing on Modern Work solutions.
• Proven experience in developing technology adoption strategies.

Responsibilities

• Drive innovative technology solutions and exceed customer expectations.
• Support pre-sales activities, solution demonstrations, and post-implementation support.

Skills

Strategic Thinking

Problem Solving

Communication

Interpersonal Skills

Project Management

Education

Bachelor’s in Computer Science

Master’s preferred

Tools

Microsoft 365

AWS

Google Cloud

ServiceNow

Job description

Client Technology Advisor – Microsoft M365 Unified Communications

Apply remote type: Partially Remote | Locations: North York, Ontario, Canada; Markham (CAMARK6); Ottawa; Mississauga; CA152583; CA152508; CA152583; CA152508; time type: Full time; posted on: Posted Yesterday; job requisition id: R-34723

Who We Are

At Kyndryl, we design, build, manage, and modernize mission-critical technology systems worldwide. We are committed to building a more equitable, inclusive world for our employees, customers, and communities.

The Role

Join our dynamic team as a Microsoft Customer Technology Advisor, playing a key role in our Go-To-Market team. As a certified expert, you will drive innovative technology solutions, working closely with Kyndryl Consult Partners and customers to leverage your technical expertise and exceed expectations.

We seek a skilled Microsoft Modern Work Consultant to develop adoption strategies and technology roadmaps aligned with business goals, providing guidance on Microsoft Collaboration technologies, including Teams, Teams Voice, Meeting Rooms, Viva, and AI tools like Microsoft Copilot. Building strong customer relationships and serving as a trusted advisor are essential.

Your responsibilities include supporting pre-sales activities, solution demonstrations, consulting engagements, and post-implementation support, ensuring high-quality outcomes and customer satisfaction. You will apply your technical and business acumen to deliver value-driven solutions and articulate complex concepts clearly.

Join us to shape the future of technology solutions, impacting customer success and our company's growth. We offer unique opportunities for hands-on experience, learning, and certification across major platforms, supporting your career development in a diverse environment.

Who You Are

Experience:

• 8+ years in Microsoft consulting, focusing on Modern Work solutions
• Proven experience in developing technology adoption strategies and roadmaps

Education:

• Bachelor’s in Computer Science, IT, or related field; Master’s preferred

Certifications:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft 365 Certified: Teams Administrator Associate

Skills:

• Deep knowledge of Microsoft services and best practices
• Strong strategic thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple projects efficiently

Preferred Qualifications:

• Experience with AWS, Google Cloud, or IT service management tools like ServiceNow

We value diversity and inclusion, fostering a workplace where everyone can bring their whole selves. Our inclusion networks support a culture of support and belonging.

What You Can Expect

Work with cutting-edge resources and Fortune 100 clients, with opportunities to innovate, grow, and build meaningful relationships. We prioritize your well-being with benefits tailored to support your life and career goals.