Human Resources Specialist

IFG - International Financial Group; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Human Resources Specialist to support managers and employees with HR-related cases. This role involves coaching, conflict resolution, and managing employee relations while contributing to significant projects like Francisation. Ideal candidates will have strong communication skills in both French and English, along with extensive HR experience.

Qualifications

• At least 5 years of HR experience required.
• Fluency in both French and English is essential.
• Strong knowledge of Quebec employment law is a significant advantage.

Responsibilities

• Advise on employment regulations and personnel procedures.
• Manage employee relations and performance management.
• Prepare job descriptions and salary scales.

Skills

Verbal communication

Written communication

Attention to detail

Customer service

Interpersonal skills

Education

Bachelor’s degree in a relevant field

Tools

Microsoft 365

CRM tools

Microsoft Excel

Microsoft Word

Job description

Job Description : Human Resources Specialist

Location : 100% remote, but need to be able to come into the office as needed, Montreal, QC., and Ottawa or Toronto.

Typical Day in the Role

Purpose of the Team : The purpose of this team is to support managers and employees with various HR-related cases by :

• Coaching on low performance management.
• Handling employee relations such as conflict resolutions.
• Managing the involuntary termination process.
• Liaising with external counsel for post-termination negotiations.

Key Projects : This role will contribute to :

• Participating in the Francisation committee, which involves :
• Translating documents into French.
• Liaising with external counsel to address questions related to Bill 96.
• Translating web pages on the HR Intranet site using AI and reviewing the translations.

Typical Task Breakdown and Operating Rhythm :

• 70% : Meetings with managers and other stakeholders.
• 30% : Replying to emails, updating CRM notes, and working on various cases and projects.

Compelling Story & Candidate Value Proposition

What makes this role interesting? This role provides the opportunity to work with cutting-edge technology and be part of a diverse and inclusive culture.

• Exposure to AI tools like Copilot to streamline tasks.
• Opportunity to be involved in high-impact projects.

Candidate Requirements

Years of Experience Required : At least 5 years of experience in the field.

Degrees or Certifications Required :

• Bachelor’s degree is required.
• While a CHRP (Certified Human Resources Professional) certification is not mandatory, HR experience is essential.

Disqualifiers : Candidates with insufficient HR experience will not be eligible for the role.

Best vs. Average Candidate : The ideal candidate would have :

• Strong experience in navigating employee relations and supporting the end-to-end employee lifecycle, particularly in performance management and transitions.
• Strong facilitation skills and a passion for presenting, including facilitating biweekly new employee orientations.
• Fluency in both French and English.
• Strong knowledge of Quebec employment law.
• Excellent oral and written communication skills.

Performance Indicators : Performance will be assessed based on the accuracy of translations, effectiveness in managing employee relations, and feedback from stakeholders.

Top 3 Hard Skills Required + Years of Experience

• Minimum 5+ years of experience with strong oral and written communication skills in both French and English (knowledge of Quebec employment law is a significant advantage).
• Minimum 5+ years of experience with Microsoft 365, Excel, Outlook, etc.
• Minimum 5+ years of experience with CRM tools.

Summary : The main function of a Human Resources Specialist is to plan, direct, and coordinate human resource management activities to maximize the strategic use of human resources and maintain functions. This includes employee compensation, recruitment, personnel policies, and regulatory compliance.

Job Responsibilities :

• Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
• Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
• Prepare occupational classifications, job descriptions, and salary scales.
• Assist in preparing and maintaining personnel records and handbooks.
• Prepare reports, such as organizational charts, career path reports, and compensation analysis summaries.

Skills :

• Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Ability to work independently and manage one’s time effectively.
• Knowledge of legal policies and procedures related to hiring practices (e.g., equal employment opportunity and affirmative action).
• Knowledge of benefit and pay-scale systems.
• Basic mentoring skills necessary to provide support and constructive performance feedback.
• Proficiency with computer applications such as Microsoft Word and Excel.

Education / Experience :

• Bachelor’s degree in a relevant field or equivalent experience required.
• 5-7 years of customer service-related experience required.

About this posting : This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.

Equal Employment Opportunity : We are committed to diversity and inclusion, and we encourage all qualified individuals to apply. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today!

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