Sales Lead

Ocean State Job Lot; Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading teen retail brand as a Sales Lead, where you will support store management, develop a successful sales team, and ensure an exceptional customer experience. Ideal candidates are energetic, customer-focused, and ready to thrive in a fast-paced environment.

Benefits

40% employee discount

Qualifications

• Must be at least 18 years of age.
• Completion of all training programs leading up to Sales Lead position.

Responsibilities

• Assist in training and developing a successful sales team.
• Supervise daily store operations in management's absence.
• Provide a fun, full service experience to all customers.

Skills

Interpersonal Skills

Customer Service

Multi-tasking

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard / play hard environment & promote from within attitude Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced.

JOB SUMMARY

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age
• Age requirements for part-time employment may vary based on state

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic / civil union partner status, gender identity and / or expression, or any other factor that the law protects from employment discrimination.