IAM Operations Analyst

Umpqua Bank; Canada; On-site; USD 53,000 - 81,000; Full time

Job summary

An established industry player is seeking an Identity and Access Management Operations Analyst to enhance their IAM services. This role involves collaborating with various departments to drive access control initiatives, ensuring compliance with internal policies and regulations. The successful candidate will administer user accounts, troubleshoot IAM issues, and maintain documentation of IAM processes. With a focus on creativity and problem-solving, this position offers an exciting opportunity to contribute to a dynamic team while fostering a culture of compliance and innovation. Join a forward-thinking organization that values diversity and offers comprehensive benefits, including healthcare and retirement plans.

Benefits

Comprehensive Healthcare Coverage

401(k) with Employer Match

Employee Assistance Program

Tuition Assistance

Paid Vacation and Sick Days

Mental Health Resources

Legal Support

Pet Insurance

Access to Discount Marketplace

Qualifications

• 1-2 years of experience in information security.
• Strong organization skills with the ability to multi-task.
• Familiarity with IAM tools and best practices.

Responsibilities

• Support IAM provisioning and troubleshoot issues.
• Maintain IAM processes and documentation.
• Provide training on IAM systems to new users.

Skills

Information Security

Creative Problem-Solving

Strong Organization Skills

Ability to Multi-Task

Relationship Development

Education

Bachelor’s Degree in Computer Science

Tools

SailPoint IIQ

Identity Now

Delinia Secret Server

PKI

Azure KeyVault

ServiceNow

Job description

An Identity and Access Management Operations Analyst, reports to the IAM Manager and executes the processes and duties necessary to maintain the successful operation of the IAM team’s portfolio of services. The role of an IAM Operations Analyst is to work with various departments within an organization to help drive access control initiatives in support of internal policies, regulatory compliance, and industry standards. The IAM analyst role typically provides IAM expertise and guidance to various business units and executes processes to maintain the normal functioning of the IAM program.

• Support the IAM provisioning team with administering user accounts and access privileges in the organization’s identity management system.
• Troubleshoot and resolve IAM issues.
• Participate in IAM projects and initiatives.
• Work with IT partners, business, and application teams to understand their roles and responsibilities as it pertains to required access rights.
• Create and manage the creation of access roles for business teams.
• Initiate, manage and review IAM access certifications.
• Interface with audit teams to provide evidence of adherence to IAM governance controls.
• Maintain documentation of the IAM processes and procedures.
• Design and update IAM based reporting and metrics to the IAM Manager and stakeholders.
• Provide training to new users on the IAM system when required.
• Update and maintain the IAM system according to changes in the organization’s business needs.
• Maintain up-to-date knowledge of identity and access management best practices.
• Document IAM processes and procedures.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as a subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• May perform other duties as assigned.

About You :

• Bachelor’s degree in computer science or equivalent field.
• 1-2 years of experience in information security.
• A demonstrated track record of making a difference and adding value.
• Strong organization skills with the ability to multi-task.
• Ability to think creatively, highly driven and self-motivated.
• Creative problem-solving skills.
• Working remotely, must be able to develop relationships across the client organization, working cross functionally to get results.
• Familiarity with IAM Tools such as SailPoint IIQ or Identity Now a plus.
• Familiarity with IAM related tools such as Delinia Secret Server, PKI, EntraID, Azure KeyVault, Azure PIM, and ServiceNow a plus.

Workstyle : Fully onsite.

Our Benefits :

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $53,560.00 to $80,340.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity :

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.Allqualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s), please let us know by email : .

To Staffing and Recruiting Agencies :

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requesteddirectly by a member of the Talent Acquisition team.