food service supervisor

Red Basil Vietnamese Cuisine; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at an established Vietnamese cuisine restaurant where you will lead a dedicated group of staff in delivering exceptional customer service. This role involves supervising food preparation, ensuring quality standards, and training new team members in a fast-paced environment. The restaurant values diversity and offers a welcoming atmosphere for newcomers and youth, providing training and mentorship opportunities. If you are passionate about food service and enjoy working in a collaborative team setting, this position is perfect for you!

Benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Qualifications

• 2 years of experience in a supervisory role in food service.
• Smart Serve certification required.

Responsibilities

• Supervise and coordinate staff preparing food.
• Train staff on job duties and safety procedures.
• Maintain quality control standards for food and service.

Skills

Customer Service

Team Leadership

Sanitation and Safety Procedures

Flexibility

Interpersonal Skills

Education

College or CEGEP diploma

Job description

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
• Certificates, licences, memberships, and courses: Smart Serve
• Security and safety: Criminal record check

Work Setting

• On-site customer service
• Education

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 3-4 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Other Benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities

Support for Newcomers and Refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers