Customer Service Representative

Lifemark Health Group; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in Calgary seeks a passionate Customer Service Representative. The role involves providing exceptional service to clients, assisting with inquiries, and offering administrative support. Ideal candidates will have a background in customer service, preferably in a medical setting, and strong communication skills. Lifemark is committed to fostering an inclusive workplace and offers accommodations for applicants as needed.

Qualifications

• In-person and telephonic customer service experience, ideally from a medical clinic setting.
• Understanding of medical terminology is an asset.

Responsibilities

• Answering the telephone, greeting, and assisting clients.
• Responding to inquiries and helping clients with problems.
• Providing administrative support under the direction of the office manager.

Skills

Customer Service

Communication

Microsoft Office

Education

Health-related educational background

Job description

715 Calgary Southland Leisure Centre, Calgary, AB, CA

8 days ago Requisition ID : 24496

Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Location : 2000 Southland Drive SW, Calgary, AB

Responsibilities include :

• Answering the telephone, greeting, and assisting clients
• Responding to inquiries and helping clients with problems
• Processing incoming and outgoing mail, courier and faxes
• Providing administrative support under the direction and support of the office manager and clinic director
• Monitoring and ordering office and clinic supplies
• Assisting with photocopier / fax maintenance

Qualifications :

• In-person and telephonic customer service experience, ideally from a medical clinic setting
• Understanding of medical terminology is an asset
• Health-related educational background is preferred

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at [e-mail]

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