Clerk, Staffing/Scheduling, Medicine Services

St. Joseph's Health Care London; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

St. Joseph's Health Care London is seeking a Staffing Clerk to ensure adequate staffing for various medical teams. This role involves scheduling, coordination of coverage, and support for clinical leadership. Candidates should have a high school diploma, relevant certifications, and experience in healthcare. Strong organizational and communication skills are essential.

Qualifications

• Minimum 1 year experience in a healthcare setting.
• General knowledge of payroll processes and collective agreements.

Responsibilities

• Ensure adequate staffing for patient care 24/7.
• Support preparation of staff schedules and manage vacation requests.
• Provide reports related to staffing and hiring levels.

Skills

Organization

Communication

Teamwork

Education

Secondary (High) School Diploma

Certificate in Medical Office Administration

Tools

Microsoft Office

Job description

Medicine Services

St. Joseph's Hospital - London, ON

Full Time

Salary Range: $29.11 - $34.23 /hour

St. Joseph's Hospital continues to expand its role in the treatment of complex medical and chronic disease, illness prevention, research, and education. Our ambulatory medicine teams specialize in the treatment of complex medical and chronic disease conditions with the goal of assisting individuals to reach optimal health and well-being. Our different teams work together to provide patients with comprehensive assessment, diagnosis, disease prevention, management strategies, and follow-up care.

This role ensures adequate staffing is available for the program/units to support patient care 24/7. This position supports the preparation of staff schedules, including coordination of coverage for illness vacancies, organization of vacation requests and planners as per respective Collective Agreements, and staffing acuity needs. Staffing clerks support staff shift time entries using the hospital time and attendance system for all approved schedules and last-minute changes. They also provide reports to clinical leadership related to staffing, such as sick time and vacation balances, to help manage staffing and hiring levels effectively.

The Medicine Services Centralized Staffing Team supports scheduling needs for clinics including:

- Chronic Pain Management
- Allergy/Immunology
- General Respirology
- Asthma
- COPD (Chronic Obstructive Pulmonary Disease)
- Cardiac Rehabilitation and Secondary Prevention
- Heart Failure
- Infectious Diseases Care Program
- Pulmonary Function Lab
- Cardiovascular Investigation Unit
- Rheumatology
- Regional Sexual Assault and Domestic Violence Treatment Program
- General Internal Medicine
- Urgent Care Centre
- Endoscopy Clinic
- Anesthesia Assistants
- Respiratory Therapists
- General Outpatients

Essential Qualifications
- Secondary (High) School Diploma
- Certificate in Medical Office Administration
- Minimum 1 year experience in a healthcare setting
- General knowledge of payroll processes and collective agreements
- Demonstrated computer expertise in Microsoft Office
- Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
- Strong interpersonal and communication skills both verbal and written
- Professional and positive attitude toward supporting staffing
- Ability to work effectively in a team environment with frequent interruptions
- Ability to analyze staffing patterns, anticipate needs, and suggest process improvements to the Manager
- Knowledge of Health and Safety Culture in a Healthcare Setting in compliance with OHSA

Preferred Qualifications
- Proficiency in French is an asset
- Previous staffing/scheduling experience in a unionized environment

Teaching and Research
St. Joseph's Health Care London, affiliated with Western University and Fanshawe College, is a leading research and teaching hospital. Employees are expected to engage in role-related teaching and research activities alongside clinical duties.

Immunization Requirements
- Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella (chickenpox), Hepatitis B, COVID-19, and influenza.
- Provide documentation of Tuberculosis skin testing.