Cold Caller Representative

AGO Insurance Software Inc.; New Brunswick; Remote; CAD 25,000 - 50,000; Part time

Job summary

AGO Insurance Software Inc. is seeking an outgoing Cold Caller for a remote role. This position involves engaging with prospects, explaining products, and tracking contacts. Ideal candidates will have a positive attitude, strong communication skills, and experience in sales or customer service. The role is part-time, 20 hours per week, for a contract of 4 to 6 months with potential for extension.

Qualifications

• High school diploma or equivalent required.
• Experience in sales, customer service, or a related field preferred.
• 1-2 years experience as a cold caller is a plus.

Responsibilities

• Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager.
• Track your contact list and follow up with prospects.
• Explain products and services to prospects.

Skills

Communication

Organization

Customer Relationship Management

Problem Solving

Dependability

Education

High school diploma or equivalent

Tools

CRM applications

Job description

A division of Harris, AGO Insurance Software, Inc., is seeking an outgoing Cold Caller who enjoys talking to people. You will need a positive attitude and be quick on your feet to respond to prospects appropriately. Good customer relationship management skills and persistence are key to your success. Strong organizational skills for follow-up are also crucial. If you have an ambitious, positive, can-do attitude, outgoing spirit, and enjoy finding business solutions for others, then this can be a fulfilling job for you.

This remote role welcomes candidates anywhere in Canada and the US, with a preference for the EST timezone. It involves working 20 hours per week on a 4 to 6-month contract, with an opportunity for extension.

Typical duties and responsibilities

1. Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager
2. Track your contact list provided by the company
3. Explain products and services to prospects
4. Keep track of potential prospects for follow-up or removal from contact list
5. Hand off qualified prospects to the product manager
6. Meet the goals set forth by the company
7. Assist with organic growth of the prospect list

Education and experience

• High school diploma or equivalent
• Experience in sales, customer service, or a related field

Required skills and qualifications

• Friendly, outgoing personality
• Ability to deal with rejection
• Excellent written and verbal communication skills
• Computer and data entry skills
• High level of personal accountability
• Well organized
• Dependable

Preferred qualifications

• 1-2 years or more of experience as a cold caller, in sales, or customer service
• Ability to problem solve and think critically and dynamically
• Ability to work under pressure both supervised and unsupervised
• Working knowledge of CRM applications

Wage: Up to $25/hr

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become a cornerstone for CSI’s investments in utility, local government, school districts, public safety, and healthcare software verticals. Our success stems from investments in proprietary software and market expertise, complemented by strategic acquisitions. Harris continues to grow through reinvestment in its people and products.

About AGO Insurance

Since 1982, AGO has provided insurance carriers, Managing General Agents, and Underwriters with cost-effective, quality tools for processing their business. AGO offers comprehensive and modular systems, with core products including Policy Processing, Premium Accounting, Expert Underwriting, Claims, Agent Rating, and Bureau Reporting.

AGO supports both personal and commercial policy processing across various lines of business such as:

• Workers' Compensation
• Personal / Commercial Auto
• Liability (Personal / Commercial)
• Homeowners
• Dwelling Fire
• Commercial Package
• Farmowners
• Inland Marine
• Boatowners

Our systems are supported by experienced insurance software professionals who provide ongoing support and implementation. Our team’s extensive industry knowledge ensures licensing AGO software is valuable for streamlining processes and gaining insights into the insurance industry. At AGO, we are proud of our products and our people.