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HM Note : This hybrid contract role requires three (3) days in the office. Candidates' resumes must include their first and last names.
Description
This role involves analyzing business processes, developing strategies, preparing business cases, conducting feasibility and cost-benefit analyses, and modeling business and data processes. The Business Analyst will also monitor project progress, manage stakeholder relationships, and ensure requirements are well-documented and aligned with industry standards.
Responsibilities
- Lead and conduct detailed business analysis to assess client problems and opportunities, documenting findings.
- Develop strategies, prepare business cases, and conduct feasibility and cost-benefit analyses for IT and business initiatives.
- Perform business, use case, data, and process modeling; define business rules and non-functional requirements.
- Analyze vendor upgrade gaps to identify necessary process and solution changes.
- Monitor project progress, resolve issues, and report to management and decision-makers.
- Develop performance metrics and conduct follow-up analyses.
- Act as liaison with business clients and data providers.
- Document new requirements and complete analysis and design documentation.
- Apply industry-standard project management methodologies.
- Leverage knowledge of OPS health projects, Ministry policies, and IT approval processes.
- Manage large, complex projects demonstrating strong analytical and decision-making skills.
- Exhibit excellent communication, troubleshooting, and stakeholder engagement skills.
- Build relationships and negotiate effectively with stakeholders.
- Organize and synthesize data efficiently, providing excellent customer service.
- Be a motivated, flexible, detail-oriented team player capable of multi-tasking and meeting deadlines.
- Transfer skills and knowledge to OPS staff.
Skills and Experience Requirements
Core Skills and Experience (40%)
- At least 7 years in business analysis, strategy development, feasibility studies, and modeling.
- Experience with vendor upgrade gap analysis and project monitoring.
- Ability to manage evolving requirements and ensure traceability.
Knowledge and Experience (40%)
- Minimum 5 years in business projects, troubleshooting, and problem-solving.
- Knowledge of emerging IT trends, proficiency in MS Office, and translating requirements into epics and scenarios.
General Skills (15%)
- Strong analytical, communication, troubleshooting, and stakeholder engagement skills.
- Customer service orientation and deadline management.
Public Sector Experience (5%)
- Experience with mainframe/legacy systems and cloud technologies within the public sector.
Must Haves
- Experience in business analysis at various levels, documenting requirements for technology solutions.
- Developing strategies, business cases, and conducting feasibility studies.
- Business modeling, use case modeling, data modeling, process mapping, and gap analysis.
- Managing evolving requirements and traceability.
- Experience with customer journey mapping and future state modeling.
Additional Details
- Seniority level: Mid-Senior
- Employment type: Contract
- Job function: Research, Analyst, and Information Technology