Post Office Specialist

London Drugs; Burnaby; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant and community-focused retail chain as a Post Office Specialist. This role emphasizes exceptional customer service and problem-solving skills in a dynamic environment. You'll assist customers with mailing needs, ensuring a professional and courteous experience. With opportunities for advancement and a commitment to employee well-being, this position is perfect for motivated individuals looking to thrive in their careers. Embrace the chance to be part of a team that values diversity and inclusion while making a meaningful impact in the community.

Benefits

Medical Coverage

Dental Coverage

Prescription Drug Coverage

Vision Coverage

Company-matched RRSPs

Employee Discount Program

In-house Training

Employee Family Assistance Program

Employee Recognition Program

Community Involvement Initiatives

Qualifications

• Experience in customer service and sales.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide customer service in the Post Office department.
• Assist customers with mailing needs and transactions.

Skills

Customer Service

Problem Solving

Interpersonal Skills

PC Knowledge

Sales Experience

Tools

ROSS (Canada Post POS system)

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for:

Post Office Specialist

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem-solve and find solutions to customer mailing needs.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast-paced environment while providing quality service in a professional, courteous, and helpful manner. You will also be responsible for performing inventory counts, merchandising, and maintaining the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including mailing letters and parcels, providing assistance with PO boxes, and helping customers with Venture One and other CPC transactions.

You will have good interpersonal, motivational, and follow-up skills, combined with a willingness to accept responsibility. You should be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is required.

If you are a well-organized, self-motivated individual with professional sales experience, a positive attitude, a desire to support company initiatives, and a commitment to achieving company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits:

• Comprehensive, optional medical, dental, prescription drug, and vision coverage for you and your family.
• Company-matched RRSPs.
• Employee Discount Program.
• Ongoing in-house training & education courses.
• Employee Family Assistance Program (confidential counseling and support).
• Employee Recognition Program.
• Community involvement initiatives.

Applicants must be available to work a flexible schedule, Monday to Sunday. Prior post office experience and familiarity with the ROSS (Canada Post POS system) will be considered assets but are not required.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals, Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to creating a company that reflects various backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements describe the general nature and level of work applicable to this position and are not exhaustive of all responsibilities, duties, and skills required. Be advised, London Drugs does not use third-party recruitment services.

London Drugs may collect, use, and disclose your personal information as necessary for employment purposes, including reference checks and assessments.