Post Office Specialist

London Drugs Limited; Burnaby; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Post Office Specialist, der innovative Lösungen für Kundenanfragen bietet. In dieser Rolle sind Sie verantwortlich für den Kundenservice im Postbüro, einschließlich der Unterstützung bei Versand und Transaktionen. Wenn Sie eine positive Einstellung, gute zwischenmenschliche Fähigkeiten und die Fähigkeit haben, in stressigen Situationen ruhig zu bleiben, dann ist dies die perfekte Gelegenheit für Sie. Das Unternehmen bietet umfassende Schulungen und Entwicklungsmöglichkeiten in einem unterstützenden Teamumfeld.

Benefits

Umfassende medizinische und zahnärztliche Versorgung

Unternehmensgeförderte RRSPs

Mitarbeiterrabattprogramm

Fortlaufende Schulungs- und Bildungsangebote

Mitarbeiterhilfeprogramm

Mitarbeiteranerkennungsprogramm

Gemeinschaftliches Engagement

Qualifications

• Erfahrung im Kundenservice und in der Bearbeitung von Postdienstleistungen.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten und Stress zu bewältigen.

Responsibilities

• Bereitstellung von Verkaufsunterstützung und exzellentem Kundenservice.
• Verwaltung von Bestandszählungen und Pflege des Verkaufsbildes der Abteilung.

Skills

Kundenservice

Problemlösungsfähigkeiten

Interpersonelle Fähigkeiten

PC-Kenntnisse

Education

Abschluss in einem relevanten Bereich

Tools

ROSS (Canada Post POS-System)

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Post Office Specialist

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible to perform inventory counts, merchandise, and maintain the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assist customers with Venture One and other CPC transactions.

You will have good inter-personal, motivational, and follow up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement.

If you are a well organized, self-motivated, individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Prior post office experience as well as familiarity with the ROSS (Canada Post POS system) will be considered an asset but is not a requirement.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.