Catering & Suites Assistant Manager

Compass Group North America; Peterborough; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in food service is looking for a Catering & Suites Assistant Manager to support the coordination of activities within the food service department. This role involves supervising staff, ensuring high standards of customer service, and compliance with health and safety regulations. Join a diverse team dedicated to creating memorable experiences at events and venues. If you have a passion for food service and strong leadership skills, this is an exciting opportunity to advance your career in a dynamic environment.

Qualifications

• At least one year of strong operation food industry management experience.
• Excellent customer service and communication skills.

Responsibilities

• Assist Shift Managers to supervise multiple food service units.
• Ensure compliance with health and safety regulations and standards.

Skills

Food Service Management

Customer Service

Supervisory Skills

Communication Skills

Health and Safety Knowledge

FoodSafe Level 1 Certification

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

Working Title: Catering & Suites Assistant Manager
Employment Status: Part-Time
Starting Hourly Rate: $21.00per hour
Address: 151 Lansdowne St W Peterborough, Ontario, K9J 1Y4 Peterborough ON K9J1Y4
New Hire Schedule: Event / Concert Days, Prep Days

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be ourFood Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.