CLO Manager (12-Month Contract)

KPMG Canada; North Bay; Hybrid; CAD 73,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Contract Manager, where you will play a pivotal role in managing external resources across Canada. This dynamic position involves advising Hiring Managers, handling complex negotiations, and ensuring compliance with legal requirements. You will thrive in a collaborative environment, working closely with various internal teams to enhance processes and support continuous improvement initiatives. If you're passionate about stakeholder management and have a strong background in contract labour, this opportunity is perfect for you. Embrace the chance to make a significant impact in an inclusive workplace dedicated to turning insights into opportunities.

Qualifications

• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.

Responsibilities

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases, escalations, and contract revisions.

Skills

Stakeholder Management

Contract Negotiation

Communication Skills

Risk Assessment

Education

College or University Degree

Tools

MS Office

Flextrack

ServiceNow

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric approach to engaging external resources, while balancing the commercial needs of the business with mitigating risk to the firm. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors to educate, challenge the status quo, and advise on creative solutions.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and collaborating closely with Hiring Managers.

Location: Anywhere in Canada (virtual work opportunity; 1-2 days in office per month may be required)

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will manage processes and resolve challenges related to external resources across Canada, handling over 1000 cases per year. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases, escalations, and contract revisions.
• Collaborating with legal, risk management, procurement, and other internal teams.
• Ensuring compliance with legislative and regulatory requirements, including immigration, taxation, and data security.

Key Responsibilities

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases within KPMG’s vendor management system (Flextrack).
• Training stakeholders on system use.
• Conducting due diligence and risk assessments.
• Handling complex negotiations and contract drafting.
• Supporting continuous improvement initiatives.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.
• Knowledge of immigration and related legal matters.
• Strong stakeholder management and communication skills.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This role requires fluency in English and may involve supporting or collaborating with English-speaking colleagues. The salary range is $73,000 to $109,500, based on experience and qualifications.

We are committed to an inclusive workplace and encourage all qualified candidates to apply. Adjustments and accommodations are available throughout the recruitment process.