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A leading insurance firm is seeking an experienced Insurance Broker – Service professional to manage a diverse portfolio of personal and small commercial lines policies. This fully remote role requires a BC Level 2 license and a minimum of 3 years of experience in the insurance industry. The successful candidate will provide exceptional service to clients, manage policy updates, and maintain strong relationships while staying informed on industry trends.
We are seeking an experienced Insurance Broker – Service professional to manage a diverse portfolio of personal and small commercial lines policies. This fully remote position is open to candidates across British Columbia who already possess a BC Level 2 license.
In this role, you will focus primarily on providing exceptional service to clients supporting a book of personal lines and small commercial policies.
Key Responsibilities :
Provide outstanding customer service to a well-established client base, handling inquiries and requests promptly and professionally.
Manage policy renewals, endorsements, and updates, ensuring all client information is accurate and up to date.
Support a portfolio that includes personal lines and small commercial policies such as home, auto, condos, E&O, and CGL.
Maintain strong relationships with clients by offering tailored insurance solutions that meet their specific needs.
Collaborate with a team of professionals, contributing to a supportive and high-performing work environment.
Stay informed of the latest insurance products, industry trends, and regulatory changes to provide informed advice to clients.
Requirements :
BC Level 2 General Insurance License.
Minimum 3 years of experience in the insurance industry, with a focus on personal lines and small commercial accounts.
Strong customer service skills with the ability to provide personalized attention and build long-term client relationships.
Excellent verbal and written communication skills.
Proficiency in using insurance management systems (experience with EPIC is an asset).
Ability to prioritize and manage multiple tasks in a fast-paced environment.
A high level of integrity, work ethic, and commitment to providing exceptional service.
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