Senior User Experience Designer, Ottawa Ontario Canada

Ciena Canada, Inc.; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a talented UX Designer with over 4 years of experience to enhance user experiences in complex enterprise applications. The ideal candidate will collaborate with cross-functional teams, utilize user research, and create impactful designs. This role offers a chance to work in a flexible environment that prioritizes innovation and user-centered design principles.

Qualifications

• 4+ years of professional experience in User Experience Design.
• Proven experience as a UX Designer with a strong portfolio.

Responsibilities

• Partner with teams to design end-user workflows and produce UX specifications.
• Create wireframes, prototypes, and visual designs based on user research.

Skills

Communication

Agility

Innovation

Education

Degree in Interaction Design

Degree in Human-Computer Interaction

Tools

Sketch

Adobe XD

Figma

Axure

Job description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers individual passions, growth, wellbeing, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Ciena’s Navigator Network Control Suite delivers an extensive suite of applications that offer AI-assisted, closed-loop automation to operate and optimize our customers’ multi-layer IP and optical networks.

We are looking for a UX Designer with 4+ years of professional experience to join our UX team. Do you have a track record of creating exceptional user experiences that make enterprise users successful? Are you excited to learn about and design for a complex domain? Are you an experienced practitioner of user research techniques and passionate about using these to ensure user-centered experiences? If so, we have a great opportunity for you to develop your career with us!

How you will contribute :

1. Partner with Product managers, Solution architects, Developers, Subject Matter Experts, and System engineers to understand and specify detailed requirements, design end-user workflows, and produce detailed UX specifications that will delight users.
2. Leverage your experience with research, analytics, and user validation techniques to help the team gather insights and validate design decisions.
3. Create wireframes, interactive prototypes, and visual designs that effectively communicate your design concepts based on user research insights. Work closely with developers to ensure feasibility and successful implementation of your designs. Advocate for user-centered design principles and ensure the user remains at the center of all design decisions.
4. Be comfortable working in a cross-functional team – effectively communicate with stakeholders who may not speak UX design.
5. Promote UX consistency across different interfaces in our portfolio.

What Does Ciena Expect of You?

1. Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
2. Communication expertise – You possess the ability to influence and tailor your message and ideas to ensure understanding and agreement across various audiences.
3. Flexibility – You can work independently and as part of a broader team, thriving in multidisciplinary environments.
4. Relationship builder – You can develop trusted connections and get work done across multiple groups and sites.
5. Agility – You are able to make key decisions and manage competing priorities effectively.
6. Innovation – You stay updated on market and competitive developments and are keen to formulate new ideas and solve problems.

The Must-Haves :

1. 4+ years of professional experience in User Experience Design.
2. Degree in Interaction Design, Human-Computer Interaction, or a related field.
3. Proven experience as a UX Designer with a strong portfolio demonstrating your process and impact.
4. Experience using user research, analytics, and validation techniques to inform design decisions.
5. Solid understanding of user-centered design, including user research, testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility.
6. Strong communication and collaboration skills to effectively present and articulate concepts.
7. Experience designing for enterprise applications (e.g., telecom, utilities, manufacturing, healthcare).
8. Proficiency in design tools such as Sketch, Adobe XD, Figma, Axure, or similar.
9. Experience in an Agile environment is a plus.
10. Knowledge of HTML, CSS, and coding principles is a plus.

If you are a talented UX Designer with experience in research, analytics, and user validation techniques, looking for an exciting opportunity to impact enterprise products, we would love to hear from you. Apply now!

LI-JD

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At Ciena, we are committed to fostering an environment where our employees feel respected, valued, and heard. We value diversity and do not tolerate discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. Please inform us of any accommodation measures you may require during the hiring process.