UX Designer 9190-0612

Foilcon; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Content Designer to create user-friendly interfaces and enhance product functionality. The role involves collaboration with UX designers, applying content standards, and mentoring team members. Candidates should have experience in agile environments and proficiency in Figma.

Qualifications

• Experience with medium-to-large product/service design projects.
• Leading content design strategy and execution.

Responsibilities

• Create effective, user-friendly, and visually appealing interfaces.
• Design the overall functionality of the product to ensure a great user experience.

Skills

User-centered Content Design

Content Analysis

Collaboration

Emotional Intelligence

Education

Specialization in Content Design

Tools

Figma

Job description

HM Note:

This hybrid contract role requires three (3) days in the office. Candidates' resumes must include their first and last names.

Description

Responsibilities:

• Create effective, user-friendly, and visually appealing interfaces.
• Design the overall functionality of the product to ensure a great user experience, and iterate based on user testing.

Skills

Experience and Skill Set Requirements:

User-centered Content Design (30%)

• Designing content to meet user needs and simplify complex, technical language and processes.
• Discerning the right information in the appropriate format for users.
• Experience in writing, editing, and publishing digital content.
• Using content management systems and content production processes.
• Writing in plain, clear language for accessibility.
• Content analysis, auditing, and copyediting skills.
• Designers' toolkit for handling content design challenges.
• Understanding of government accessibility requirements and assistive technologies.
• Using data, research, and evidence to review and improve content.
• Applying content standards and style guidelines consistently.
• Understanding content lifecycle management and advocating for it.
• Contributing to content strategies and policies.
• Producing content concepts and prototypes through various methods.
• Collaborating with UX and Service designers in research and product design activities.
• Practicing ego-free design, being open to feedback, and supporting collaboration.
• Applying pragmatic design approaches based on organizational needs.

Communications (20%)

• Preparing research documentation and reports.
• Presenting ideas and suggestions clearly and effectively.
• Communicating content design concepts and prototypes understandably.
• Engaging with technical and subject matter experts to gather relevant information.
• Exhibiting high emotional intelligence and stakeholder management skills.
• Mentoring and coaching team members and stakeholders outside of design professions.

Agile Product Development (15%)

• Experience in an agile, sprint-based environment.
• Understanding iterative product development cycles.
• Collaborating with multiple designers on complex projects.
• Understanding how design impacts overall product delivery.
• Being adaptable and responsive to feedback.

Experience (15%)

• Experience with medium-to-large product/service design projects.
• Designing content for complex organizational services and products.
• Leading content design strategy and execution.
• Proficiency with Figma UI design software.
• Designing interfaces with design systems.
• Conducting content audits.
• Creating content aligned with organizational standards and guidelines.
• Preparing documentation for translation into other languages.

Must Haves

• Specialization in content design.
• Experience with OPS design standards and enterprise systems, including CXP.
• Proficiency with Figma.
• Knowledge of iterative product development cycles.