UX Designer 9190-0612

Dheya; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a talented content designer to create engaging, user-centered interfaces. This hybrid role involves designing effective content for complex services while adhering to accessibility standards. You will collaborate closely with UX designers and developers, utilizing your expertise in tools like Figma and Sketch. If you thrive in an agile environment and are passionate about enhancing user experiences, this opportunity is perfect for you. Join a dynamic team that values creativity and collaboration, and make a significant impact on the user journey!

Qualifications

• Experience designing content to meet user needs and simplifying complex language.
• Ability to use data and research to improve content iteratively.
• Understanding of government accessibility requirements for assistive technologies.

Responsibilities

• Create user-friendly and visually appealing interfaces.
• Design product functionality to ensure a great user experience.
• Collaborate with UX and Service designers in research and product design.

Skills

Web Content Accessibility Guidelines

User Interface Design

User Experience Research

Prototyping Tools (e.g., Sketch, Figma)

Responsive Web Design

Agile

Project Management Skills

Collaboration with Developers

Content Management Systems

Content Analysis

Tools

Figma

Sketch

Job description

Skills Required :

Web Content Accessibility Guidelines, WCAG, CXP, Figma experience, iterative product development cycles, Discovery, Agile, Beta, Live, User Interface Design, User Experience Research, Prototyping Tools (e.g., Sketch, Figma), Responsive Web Design, Design Thinking Methodology, Collaboration with Developers, Accessibility Standards (WCAG), Project Management Skills

HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Description

Responsibilities:

Create effective, user-friendly, and visually appealing interfaces.

Design the overall functionality of the product to ensure a great user experience, iterating based on user testing.

Skills and Experience Requirements:

User-centered Content Design (30%)

• Experience designing content to meet user needs, simplifying complex, technical language and processes.
• Ability to discern and deliver the right information in the appropriate format.
• Robust experience in writing, editing, and publishing digital content.
• Experience using content management systems and content production processes.
• Ability to write in plain, clear language that is accessible and understandable.
• Expertise in content analysis, auditing, and copyediting to align with user needs and best practices.
• Possess a toolkit of methods and approaches for content design challenges at various development stages.
• Understanding of government accessibility requirements and designing content for assistive technologies like screen readers.
• Ability to use data, research, and evidence to review and improve content iteratively.
• Consistent application of content standards and style guidelines.
• Understanding of content lifecycle management and advocacy for it among stakeholders.
• Contribute to content strategies and policies, including creating content patterns or standards.
• Produce content concepts and prototypes through various methods, from sketches to clickable prototypes.
• Collaborate with UX and Service designers in research and product design activities.
• Practice ego-free design, open to feedback, and collaborative support.
• Utilize pragmatic, thoughtful design approaches aligned with organizational needs.

Communications (20%)

• Strong skills in preparing research documentation—reports, reviews, assessments.
• Clear and effective presentation of ideas and suggestions, maintaining high customer service standards.
• Ability to communicate content design concepts and prototypes clearly.
• Effective communication with technical and business experts to gather key information.
• High emotional intelligence to understand stakeholder interests and facilitate consensus.
• Strong mentoring and coaching abilities to convey content design concepts to team members and stakeholders.

Agile Product Development (15%)

• Experience working in an agile, sprint-based environment.
• Understanding of iterative product development cycles (Discovery, Agile, Beta, Live).
• Experience collaborating with multiple designers on complex projects.
• Ability to see design tasks as part of larger product development efforts and understand their impact.
• Adaptability and responsiveness to feedback on work and processes.

Experience (15%)

• Experience with medium-to-large product/service design projects.
• Experience designing content for complex organizational services and products.
• Leadership in strategy and execution of content design.
• Proficiency with Figma UI design software.
• Experience designing within a design system.
• Ability to create content adhering to organizational standards and styles.
• Preparation of documentation suitable for translation into multiple languages.

Must Haves:

• Experience with OPS design standards and enterprise systems, including CXP.
• Knowledge of iterative development cycles (Discovery, Agile, Beta, Live).