Work From Home Appointment Setter

Spade Recruiting; Parksville; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Customer Service Representative to assist clients with outstanding service and product knowledge. This full-time role offers the flexibility of working from home while providing comprehensive training and support. The ideal candidate will manage client interactions, ensuring satisfaction and understanding of coverage options. Competitive compensation and benefits are included after three months of employment.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses earned

Full benefits after 3 months

Supports a healthy work-life balance

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer phone calls.
• Respond to client requests for coverage options.

Job description

Job Title: Customer Service Representative

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position involves working with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities:

1. Distribute all benefit enrollment materials and determine eligibility.
2. Handle incoming customer phone calls.
3. Accept customer calls and follow up as needed.
4. Respond to client requests for coverage options, representing their best interests.
5. Create and explain individualized policies using our Needs Analysis system.
6. Collaborate with management teams to stay updated on new products, services, and policies.

Benefits:

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly with bonuses earned.
• Full benefits after 3 months.
• Supports a healthy work-life balance.

Additional Information:

Employment type: Full-time