Resident Support Coordinator (Social Worker/Social Service Worker)

Schlegel Villages; Milton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Schlegel Villages is seeking a Resident Support Coordinator in Milton, Ontario, to enhance resident care through advocacy, education, and communication. This entry-level, full-time position involves supporting residents and their families, coordinating care, and engaging with community resources to promote well-being.

Benefits

Ongoing training opportunities

Personal & Professional Growth Opportunities

Benefits and access to Employee Family Assistance Program

Discounts at Village Services

Team appreciation events

Access to The Wilfred Schlegel Hope Fund

Retirement Savings

Uniforms included

Qualifications

• Must be registered with the Ontario College of Social Workers and Social Service Workers.
• Current Heart Save Level of CPR is an asset.

Responsibilities

• Coordinate and support the resident move-in experience and care conferences.
• Provide ongoing assessment of needs, counselling, and advocacy for resident well-being.
• Engage with outside agencies and community groups to support residents.

Skills

Advocacy

Counselling

Communication

Mediation

Education

Post-secondary education in Social Work or Social Services Worker Program

Job description

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Description

Our Resident Support Coordinators support and foster a holistic and resident-centered care approach that includes advocacy, education, and communication on behalf of residents and their families. To promote an optimal quality of life for residents, by building on a person's strengths with dignity and respect and ensuring their rights are honoured.

Job Details

Our New Village of Ridgeview Court, located in Milton, Ontario, has an exciting opportunity for a RESIDENT SUPPORT COORDINATOR (externally known as a Social Worker or a Social Service Worker) to join their village team.

Start date for this role is Summer 2025

At Schlegel Villages, you can be YOU while being part of OUR Family.

As Our New Resident Support Coordinator, You Will

• Coordinate and support the resident move-in experience, care conferences, and applicable family meetings.
• Support residents and their families with move-ins and transitions within the Village and/or throughout the healthcare system.
• Support Village waitlist in partnership with the clinical team.
• Provide ongoing assessment of needs, counselling, mediation, and advocacy for resident well-being in collaboration with the Village interdisciplinary team.
• Guide residents in significant areas such as loss, life transitions, and the Resident Bill of Rights.
• Engage with outside agencies and community groups as resources to offer support to residents and/or families, including comprehensive care plans.
• Serve as a key representative for Residents’ Council and Family Council.
• Provide education, coaching, and counselling for residents, families, and team members regarding mental health and well-being.
• Assist in developing effective communication strategies for residents and their families, supporting mediation if appropriate.
• Perform other duties appropriate to the position as assigned.

Our New Resident Support Coordinator Must Have

• A Post-secondary education in Social Work or Social Services Worker Program.
• Must be registered with the Ontario College of Social Workers and Social Service Workers.
• Current Heart Save Level of CPR is an asset.

It Would Be an Asset if Our New Resident Support Coordinator Has

• Knowledge of relevant policies, procedures, legislation, and regulations applicable to the long-term care sector, including the Fixing Long-Term Care Act, 2021, and the Health & Safety Act of Ontario.
• Demonstrated experience working with seniors and/or persons with cognitive or physical impairments.

How Schlegel Villages Supports Our Team Members

• Ongoing training opportunities and access to Ron Schlegel University.
• Personal & Professional Growth Opportunities.
• Benefits and access to our Employee Family Assistance Program.
• Discounts at Village Services.
• Team appreciation events.
• Access to The Wilfred Schlegel Hope Fund.
• Retirement Savings.
• Uniforms included.

You can be you while being a part of our family.

At Schlegel Villages, we are redefining elder care through innovation, Village design, and culture change. We believe our success and resident satisfaction depend on YOU and our teams.

We aim to provide all community members, including team members, with a life-enriching experience. We are family owned and operated, committed to our mission: “to provide holistic health care in a home environment, within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is committed to accessibility under the AODA. If you require accommodations during the recruitment process, please inform us.

We are an equal opportunity employer and welcome applications from newcomers, minorities, Indigenous peoples, youth, and newcomers to Canada.

Please include your resume and cover letter explaining why you're interested in Schlegel Villages and why this role suits you.

We’d love to talk to you about what makes us different.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care