Analyst - Business Operations

OMERS; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Mitarbeiter zur Unterstützung des Capital Markets Finance-Teams. In dieser Rolle sind Sie für die Verbesserung der operativen Zuverlässigkeit verantwortlich und arbeiten eng mit verschiedenen Teams zusammen, um kontinuierliche Verbesserungsprojekte zu fördern. Sie bringen Ihre Leidenschaft für Prozessoptimierung und agile Methoden ein, um die Effizienz zu steigern und den Wert für die Mitglieder zu maximieren. In einem unterstützenden, inklusiven Umfeld haben Sie die Möglichkeit, Ihre Fähigkeiten weiterzuentwickeln und einen echten Einfluss auf die Organisation zu haben.

Benefits

Flexible Arbeitszeiten

Gesundheits- und Wellnessprogramme

Mitarbeiterrabatte

Berufliche Weiterbildungsmöglichkeiten

Qualifications

• 3+ Jahre Erfahrung im Operations Management oder interner Geschäftstransformation.
• Erfahrung mit Finanzdienstleistungsoperationen in einem iterativen, agilen Umfeld.

Responsibilities

• Erstellung von Projektstatusberichten und KPIs für Initiativen.
• Dokumentationsmanagement und Erstellung von Prozesskarten.

Skills

Prozessoptimierung

Agile Lieferung

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Datenmanagement

Education

Bachelor-Abschluss in Betriebswirtschaft oder Ingenieurwesen

Tools

Azure DevOps

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise, and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic, and sustainable pension plan. An industry-leading global investor with teams in Toronto, London, New York, Singapore, Sydney, and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

The OMERS Capital Markets Finance Business Operations team partners with OMERS Capital Markets, Financial & Performance Reporting, Investment Platforms, Operations, Data & Technology, Risk & Compliance teams to mobilize continuous improvement projects to accomplish our annual strategic goals & objectives.

We also work closely with our Transformation Office, managing our larger, multi-year Capital Markets operating model change program, to ensure continuity between the evolving needs and states of our teams and the future-state Operating Model.

Bringing your passions for process optimization and Agile delivery, you will join an entrepreneurial, high-profile team focused on enabling Capital Markets Finance colleagues to make improvements to our workflows, platforms, processes, and culture.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our hybrid work guideline requires teams to come to the office a minimum of 4 days per week.

Scope of Position

Reporting to the Sr. Manager - Business Operations, you will support Capital Markets Finance teams in delivering and reporting on continuous improvement projects across the E2E trade lifecycle. You will play a key role in improving our operational reliability and keeping our leaders informed of teams’ progress, so that collectively, we can deliver the best possible value for our members and Capital Markets teams.

Responsibilities Include (but Are Not Limited To)

• Creation of bi-weekly project status assessments, tracking and reporting
• Tracking initiative progress and KPIs on change initiatives & run-state operational functions; collaborating with technical and operations teams to create and publish operational effectiveness dashboards for reporting metrics
• Maintenance of Features, User Stories, Tasks on Azure DevOps to enable order and transparency into work-in-progress across multiple strategic priorities.
• Documentation management & creation, e.g., creating and managing process maps, procedure documentation, and other visual management tools.
• Meeting coordination, materials preparation, minute-taking
• Other contributions, as required by our teams to enable delivery, and as opportunities arise

Qualifications

• Undergraduate degree in business, engineering, or a similar field.
• 3+ years of experience in operations management, consulting, internal business transformation.
• Experience building financial services operations solutions in an iterative, Agile environment is a plus (e.g., Post-Transaction Processing, Data Management, Settlements & Payments, Corporate Actions, Investment Accounting, Financial and/or Management Reporting).
• Natural interest in understanding how systems/processes work and a bias towards change in a pragmatic manner.
• Ability to represent complex information in simple and professional ways (emails, slide presentations, procedure documentation).
• Comfort with ambiguity and an evolving business environment.
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down, and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee, and employee recognition programs.