Shift Manager / Guest Services Leader - JOEY Chinook

JOEY Restaurant Group; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

JOEY Restaurant Group is seeking a Shift Manager / Guest Services Leader for their Calgary location. This role focuses on delivering exceptional guest experiences and leading a dynamic team. Candidates should possess strong leadership skills and a passion for hospitality. The position offers competitive compensation and opportunities for personal and professional growth.

Benefits

Competitive compensation

Flexible scheduling

Ongoing mentorship

Fun, inclusive community

Dynamic work environment

World-class culinary training

Opportunities for culinary challenges

Fitness membership discounts

Qualifications

• Proven decision-making skills and the ability to empower others.
• A passion for hospitality and creating exceptional experiences.
• A desire for personal and professional growth.

Responsibilities

• Creating a world-class guest experience from the moment guests enter.
• Leading the Guest Service Team with professionalism.
• Providing a seamless, personalized experience.

Skills

Leadership

Hospitality

Decision-making

Empowerment

Job description

Shift Manager / Guest Services Leader - JOEY Chinook

Only for registered members

Salary: CAD 40,000 - 70,000

This is about you. Your passion, purpose, and potential. In you, we see care, drive, confidence, and curiosity. When you join our team, you can expect intensity, excitement, and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for delivering an exceptional guest experience. This team embodies sophistication and professionalism. Our Guest Service team develops great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment guests enter. You exude warmth and care, seeking opportunities to deliver the unexpected. You treat each guest as a VIP, providing a seamless, personalized experience that is unmistakably JOEY. You lead with professionalism and are unwavering in challenging situations.

Requirements

• Proven decision-making skills and the ability to empower others. Natural leadership qualities.
• A passion for hospitality and creating exceptional experiences.
• A desire for personal and professional growth.
• An entrepreneurial mindset with a fresh perspective.

Core Values

• Honesty, humility, integrity, and follow-through.
• Fearless determination combined with a sense of fun.
• Creativity, risk-taking, visionary thinking, and innovation.
• Contributing to a strong team culture.
• Passion for quality and professionalism.
• Unleashing the potential of others.

Additional Benefits:

• Competitive compensation
• Flexible scheduling for personal and family needs
• Ongoing mentorship for growth
• Fun, inclusive, team-driven community
• Dynamic, fast-paced work environment
• World-class culinary and service training
• Opportunities to compete in culinary and bar challenges
• Fitness membership discounts

Your journey starts here.

If you're ready to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their interest. Only those under consideration will be contacted.

We provide reasonable accommodations for qualified applicants and employees, including those with disabilities, medical conditions, and religious beliefs.