Shift Manager / Guest Services Leader - JOEY Chinook

JOEY Restaurant Group; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Guest Service Team Leader. This role is pivotal in delivering an unparalleled guest experience, where your leadership and passion for hospitality will shine. You will empower your team and create a vibrant atmosphere that values creativity and professionalism. Join a fast-paced, inclusive environment that fosters personal and professional growth, and enjoy benefits like flexible scheduling and culinary training. If you're ready to roll up your sleeves and make a difference, this opportunity is for you.

Benefits

Competitive compensation opportunity

Flexible scheduling

Ongoing mentorship

Meal discounts

Fitness membership discounts

Recruiting & Referral bonus program

Qualifications

• Natural leader with proven decision-making ability.
• Passionate about creating world-class guest experiences.

Responsibilities

• Create a world-class guest experience from entry to exit.
• Lead the Guest Service Team with warmth and professionalism.

Skills

Leadership

Decision Making

Hospitality

Creativity

Entrepreneurial Mindset

Job description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits

• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.