Manager, Product Design (Hybrid)

Moneris; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the payments industry is seeking a Product UX/UI Design Lead to drive change and innovation. This role involves leading a team to create cohesive user experiences across products, collaborating with various departments, and ensuring alignment with market trends. The ideal candidate will have extensive experience in product design and people management, fostering a culture of creativity and collaboration.

Benefits

Comprehensive Total Rewards Program

RRSP matching & pension plan

Learning & development programs

Employee Assistance Program

Company-wide paid year-end closure

Qualifications

• Minimum 7 years of experience in product design.
• Minimum 5 years in people management.

Responsibilities

• Define product design strategy and align with market trends.
• Conduct market research to identify opportunities.
• Develop and maintain product design roadmaps.

Skills

Communication

Leadership

Collaboration

Education

Bachelor's degree

Master's degree

Job description

Your Moneris Career - The Opportunity

You will lead and drive change within Product UX/UI Design inclusive of design thinking, design strategy, process harmonization, unified experiences, across all product and solutions. You will assume overall accountability of the Product UX/UI designers to guide best practices, create high-quality product and solution design standardization to unify the experience.

You will lead the team to drive a connection between user experience and product design system synergies. You will also lead and influence level of adoption through cohesive user experience for product design in collaboration with Product Managers and Product Analysts. For optimum success in this role, a strategic mindset, the ability to influence peers and Leadership with collaboration across the organization to achieve corporate goals will be essential.

Location: You will be based in our Toronto office and will work in a hybrid work schedule.

Reporting Relationship: You will report to the Director, Product Shared Services.

Your Moneris Career - What you'll do

• Define Product Design Strategy: Establishing the long-term vision and strategy for product design, ensuring it aligns with our overall goals and market trends

• Market Research and Analysis: Conducting market research to identify opportunities, understand customer needs, and analyze competitors

• Product Design Roadmap: Developing and maintaining product design roadmaps that prioritize design system, features, enhancements based on strategic goals and customer feedback while maintaining design integrity and current in market trends and conditions.

• Cross-functional Collaboration: Working with teams across the organization, including product, engineering, marketing, and sales, to ensure cohesive product UX and UI .

• Innovation and Creativity: Facilitating workshops and brainstorming sessions to foster innovation and produce creative solutions

• Data and Metrics: Monitoring performance metrics to evaluate the product's success and use feedback loop to make informed decisions for future improvements

• Stakeholder Communication: Engage with partners to communicate the product design vision and gather insights, ensuring understanding and collaboration

Your Moneris Career - What you bring

• Bachelor's degree required, or equivalent work experience. Master's degree considered an asset

• Minimum 7 years of experience working in and managing the delivery of product design

• Minimum 5 years people management and leadership

• Excellent communication and interpersonal skills.

• Work and manage multiple partners.

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.