Operations Support Team Member

Morgan Air Services Co. Ltd; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the aviation sector is seeking a Ramp Agent to join their dynamic team in Calgary. The ideal candidate will thrive in a fast-paced environment, providing exceptional customer service while maintaining high standards of safety and cleanliness. This role involves various responsibilities, including assisting clients and ensuring a positive guest experience. Candidates must be self-motivated, detail-oriented, and able to work flexible shifts. Join a team that values continuous improvement and offers a supportive work environment.

Benefits

Employee wellness plan

Employee assistance program

Comprehensive health benefits

Qualifications

• Legally able to live and work in Canada.
• Available for day, evening and weekend shifts.

Responsibilities

• Providing exceptional customer service to guests and clients.
• Maintaining cleanliness of hangar and office space.
• Assisting clients with luggage and aircraft grooming.

Skills

Attention to detail

Effective communication

Self-motivated

Solutions-focused

Education

High School Diploma or GED

Tools

Forklift

Job description

Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast-paced, team oriented, results driven environment and are committed to continuous improvement and growth, we encourage you to apply.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

• Providing exceptional customer service to our guests, clients and internal team members;
• Maintain the cleanliness and tidiness of the Air Partners hangar space and office space;
• Assist clients with their luggage and belongings;
• Aircraft grooming;
• Stocking aircraft;
• Washing and detailing guest vehicles;
• Adherence to corporate policies and standard operating procedures;
• As directed by the senior leadership team, perform a variety of duties that will contribute to the overall guest experience.

RELATED QUALITIES AND ATTRIBUTES :

• Attention to detail and ability to communicate effectively in high pressure situations;
• Professional, polite and personable approach to dealing with clients, guests, and employees;
• Ability to manage multiple priorities and deadlines effectively;
• Self-motivated with a solutions-focused approach to challenges and opportunities;
• Ability to work a variety of shifts to support our 24 / 7 operation;
• Ability to maintain strict confidentiality;
• Commitment to Safety, Customer Service, Teamwork and Continuous Improvement;
• Previous aircraft towing or forklift experience;
• A passion to make business fly!

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS :

• Legally able to live and work in Canada;
• A valid class 5 drivers license (non GDL) is required, and reliable transportation to and from our corporate offices;
• Able to obtain a YYC RAIC pass;
• Previous aviation experience considered an asset;
• High School Diploma or GED;
• Available for day, evening and weekend shifts as required.

COMPENSATION AND BENEFITS :

At Air Partners, we offer a wide range of benefits, such as an employee wellness plan, employee assistance program, and comprehensive health benefits. We understand that our employees have commitments outside of work, and we strive to offer a flexible and accommodating work environment.

TO APPLY :

To apply for this position, please visit our careers website .

• We thank all applicants; however, due to the volume of responses, only those selected for an interview will be contacted.
• Please note that this position does not lead to an Aircraft Maintenance Engineer or Pilot Position.