CLO Manager (12-Month Contract)

KPMG Canada; Greater Sudbury; Hybrid; CAD 73,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Contract Manager, where you'll leverage your expertise in contract labour management to support a diverse team. This role involves managing over 1000 external resources annually, ensuring compliance, and fostering stakeholder relationships. With a strong emphasis on a customer-centric approach, you'll work closely with internal experts to navigate complex challenges. If you're passionate about driving continuous improvement and thrive in a dynamic environment, this opportunity offers a chance to make a significant impact while enjoying a flexible work arrangement.

Qualifications

• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and managing multiple parties.

Responsibilities

• Manage processes related to external resources across Canada.
• Handle contract revisions, risk assessments, and relationship management.

Skills

Contract Labour Management

Stakeholder Management

Attention to Detail

Negotiation Skills

Proficiency in MS Office

Education

Relevant College or University Degree

Tools

Flextrack

ServiceNow

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric approach to engaging external resources, while balancing the commercial needs of the business with risk mitigation for the firm. This is achieved by:

1. Utilizing internal contingent workforce experts who stay updated on market intelligence.
2. Acting as trusted advisors to educate, challenge the status quo, and advise on creative solutions.
3. Delivering a customer-centric approach by minimizing admin efforts, anticipating needs, and collaborating closely with Hiring Managers.

Location: Anywhere in Canada, with a virtual work opportunity (1-2 days/month in office for meetings).

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will handle processes and resolve challenges related to external resources across Canada, managing over 1000 external resources annually. Responsibilities include:

• Applying technical expertise to advise and support Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, change management, and relationship management.
• Addressing matters related to classification, independence conflicts, immigration, taxation, data security, and other compliance issues, often in partnership with internal experts like Legal, Risk Management, Procurement, and external providers.
• Working on complex and high-risk cases involving legislative compliance, policies, and guidelines.

Candidate Responsibilities

Including but not limited to:

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases in KPMG’s vendor management system (Flextrack).
• Training internal clients on system use.
• Conducting due diligence and maintaining case documentation.
• Managing complex cases, negotiations, and stakeholder relationships.
• Supporting continuous improvement initiatives and projects.

What You Bring

• Relevant college or university degree.
• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Knowledge of immigration matters related to resourcing.
• Strong stakeholder management and advisory skills.
• Attention to detail, organization, and ability to handle multiple priorities.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This role requires fluency in English, both written and oral, and may involve creating, interpreting, and applying policies and regulations.

Compensation and Values

The expected base salary range in BC is $73,000 to $109,500, with potential bonuses. We offer a comprehensive Total Rewards program.

Our core values are: Integrity, Excellence, Courage, Together, and For Better. We are committed to diversity, inclusion, and providing accommodations during the recruitment process.