Senior Manager Business Process and Change Management

TD; Canada; On-site; CAD 108,000 - 164,000; Full time

Job summary

A leading global financial institution is seeking a Senior Manager for their Finance Transformation team. This role involves leading change initiatives, improving finance processes, and managing stakeholder engagement. Candidates should have extensive finance experience, particularly in change management and ERP implementation, along with strong analytical and communication skills.

Benefits

Health benefits

Retirement plans

Paid time off

Career development

Qualifications

• At least 10 years in finance, focusing on change management and process improvement.
• Proven success in leading finance transformation initiatives.

Responsibilities

• Lead discussions to identify change scope and impacts.
• Drive improvements using extensive finance process knowledge.
• Maintain clear documentation of processes.

Skills

Change Management

Process Improvement

Communication

Analytical Skills

Problem Solving

Education

Bachelor's degree in Finance

MBA

Tools

ERP

Job description

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$108,000 - $163,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are key features of the colleague experience at TD. Our policies allow colleagues to progress through the salary range over time as they advance in their roles. The actual base pay offered may vary based on skills, experience, knowledge, location, and organizational needs.

As a candidate, you are encouraged to ask questions about compensation and discuss details openly with your recruiter.

Job Description:

Position Summary:

The Finance Transformation team seeks a highly skilled individual to support change initiatives across Finance. Collaborating with stakeholders and partners, the Senior Manager will lead discussions to identify change scope, impacts, and manage the Finance Transformation 'Intake' process, including interaction models, prioritization, and stakeholder engagement. This role requires deep finance process experience, especially in change management, process improvement, and ERP implementation.

Key Responsibilities

1. Finance SME: Use extensive finance process knowledge to drive improvements.
2. Change Management: Lead efforts to ensure smooth adoption of new processes and technologies.
3. Process Improvement: Identify and implement enhancements for efficiency.
4. Customer-First Mentality: Align initiatives with customer needs.
5. ERP Exposure: Leverage ERP experience for successful implementations.
6. Process Documentation: Maintain clear documentation of processes.
7. Continuous Improvement: Foster a culture of ongoing refinement.
8. Facilitate meetings and workshops for stakeholder collaboration.
9. Autonomous Work: Manage multiple workstreams independently.
10. Executive Presence: Influence senior leadership effectively.

Qualifications

1. Bachelor's degree in Finance, Accounting, Business Admin, or related; MBA preferred.
2. At least 10 years in finance, focusing on change management and process improvement.
3. Proven success in leading finance transformation initiatives.
4. Extensive ERP experience.
5. Excellent communication and interpersonal skills.
6. Strong analytical and problem-solving skills.
7. Ability to manage multiple priorities.

Who We Are:

TD is a leading global financial institution, the fifth largest bank in North America. We serve over 27 million customers daily across Canada, the US, and worldwide, with over 95,000 colleagues committed to our vision to Be the Better Bank and our purpose to enrich lives.

We are dedicated to customer experience, innovation, and building capabilities for the future of banking. We support our colleagues through leadership, development, mentorship, and training programs.

Our Total Rewards Package

Includes base salary, variable pay, health benefits, retirement plans, paid time off, discounts, career development, and recognition programs. Learn more

Additional Information:

We are committed to supporting your success through development, training, and a comprehensive benefits plan. Please note employment is subject to provincial regulations.

Colleague Development

We offer regular career conversations, online learning, mentorship, and various career paths within TD.

Training & Onboarding

We provide training sessions to prepare you for success.

Interview Process

We will contact candidates for interviews and communicate outcomes promptly.

Accommodation

We support accessibility needs throughout the process. Please inform us of any accommodations required.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet