Appliance Sales Specialist

J.D. Irving, Limited; Sydney; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Appliance Sales Specialist to elevate customer experiences by providing expert advice and tailored solutions. In this dynamic role, you will engage with customers, ensuring they receive the highest level of service while guiding them through their purchasing decisions. Your ability to build relationships and close sales will be key to success. This position offers a competitive base salary plus commission, making it an exciting opportunity for individuals passionate about customer service and sales in a retail setting. Join a team that values your contributions and fosters a supportive work environment.

Qualifications

• Proven ability to close sales and provide exceptional customer service.
• Experience in a fast-paced retail environment is essential.

Responsibilities

• Maintain showroom standards and ensure a clean shopping environment.
• Drive sales through customer engagement and product knowledge.
• Assist customers with specialized advice on home appliance products.

Skills

Exceptional customer service skills

Sales experience

Ability to work flexible schedule

Job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position, you will receive a base salary plus commission following a probationary period.

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales experience in a fast-paced customer service and sales environment in retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• You will have to pass a standard background check.

Responsibilities

• Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
• Assist with merchandising and store product set-up.
• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers to sell a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.