Manager

Tableau Bar Bistro; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading restaurant in Vancouver seeks a Manager to oversee daily operations, ensuring high-quality dining experiences. The role involves coordinating staff, maintaining service standards, and driving sales while fostering a positive team culture. Ideal candidates will have a background in hospitality management and a passion for customer service.

Qualifications

• 2-3 years prior experience in the restaurant industry.
• Ability to work varied hours.

Responsibilities

• Coordinate daily restaurant operations.
• Ensure compliance with sanitation and safety regulations.
• Motivate team members toward guest service.

Skills

Interpersonal Skills

Customer Service

Sales Knowledge

Adaptability

Leadership

Education

Post-secondary degree in business management or hospitality

Tools

Word

Excel

Outlook

POS systems

Job description

Join to apply for the Manager role at Tableau Bar Bistro

About Us

Tableau Bar Bistro is located in the heart of Coal Harbour. It’s a casual, upscale, award-winning French Bistro with a touch of West Coast influence. We are looking to redefine the Bistro Dining experience through our world-class hospitality, food, & beverage.

Position Summary

The Manager will coordinate daily operations to deliver a high-quality dining experience. Responsibilities include delivering efficient restaurant operations, by maintaining high production, productivity, quality, and excellent guest-service standards.

Responsibilities

Front of House

• Coordinate daily Front of the House and Back of the House restaurant operations
• Execution of outstanding food & guest service
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Execute the pre-shifts
• Innovate new ways to capture sales
• Motivate & inspire leadership around sales
• Demonstrate an ‘Anything is Possible’ mindset: dream big and play big
• Emulate behavior that drives sales by being on the floor, chatting with guests and helping where necessary; no job is too small
• Other duties as assigned

People

• Ensure all team members understand and maintain operating standards.
• Motivate team members toward next-level guest service.
• Address guest concerns, seeking positive resolutions.
• Assist to train new hires and encourage continued development for existing employees
• Ensure brand service standards and proper dress code is always intact
• Promote a positive team culture with a "can do" attitude
• Promote a passionate and competitive sales-driven environment
• Demonstrate, promote, and live by our Leadership Values

Place

• Demonstrate and promote a professional atmosphere that sustains top employee and guest safety standards
• Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations
• Ensure a safe workplace in compliance with WorkSafe BC

Profit

• Find new ways to increase profit
• Find new ways to improve systems & efficiency
• Waste, spillage, portion control
• Achieve Labour budgets every shift
• Bar checks- non-alcohol, limes, juice. 86'd product
• Ensure sales forecasts are accurate, realistic, and achieved every shift

Skills & Qualifications

• Education: A post-secondary degree ideally in business management or hospitality.
• Experience: 2-3 years prior experience in the restaurant industry.
• Ability to work varied hours
• Knowledge about driving sales and meeting financial goals
• Results-driven individual with demonstrated record of prior success
• Excellent interpersonal skills with guests and employees
• Customer service focus and quality oriented
• Adaptable and flexible
• High energy level, with a tolerance for stressful situations
• Understanding of basic accounting principles and budgets
• Able to successfully coach and manage people
• Driven toward personal development
• Computer Skills: Good knowledge of Word, Excel, Outlook, and POS systems

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Hospitality and Food and Beverage Services