Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Primary Duties and Responsibilities :
- Support all quantitative & qualitative projects conducted by the Market Research team
- Assist in project kick-off meetings and team briefings
- Conduct background research to guide development of proposals, questionnaires, and discussion guides
- Participate in safety (adverse event) training, review data, and report adverse events as required
- Manage respondent lists and master database, including removal of duplicates, updating contact info, and cleaning (consent, CASL)
- Oversee coordination of honorarium payments
- Liaise with translation agencies and validate translations
- Lead online recruitment and interview coordination, including invitations, send outs, calls, and faxing
- Research and compile ad hoc recruitment lists based on project needs
- Monitor fieldwork and send reminders to ensure quotas are met within timelines
- Transcribe audio recordings or verify transcriptions for telephone interviews
- Program online surveys using our market research platform
- Test and validate online survey links
- Process data and generate tabulations using data analytics software
- Validate the accuracy of tabulations and data
- Code open-ended responses
- Coordinate and supervise external agencies involved in survey programming or data processing
- Prepare graphic shells and PowerPoint templates for reports
- Populate shells with results and validate chart accuracy
- Assist in developing project components like key findings and reports
- Occasionally conduct qualitative interviews via phone, face-to-face, or online technologies
Experience and Educational Requirements :
- Minimum of a BA/BCom/BSc in marketing, business, or life sciences
- At least 1 year of market research experience
- Experience in recruitment, data processing, survey programming, charting, or related skills (a strong asset)
- Experience in the pharmaceutical or healthcare industry
Minimum Skills, Knowledge, and Ability Requirements :
- Proficiency in Microsoft Excel and PowerPoint
- Adaptability and willingness to learn new skills
- Strong organizational skills for multitasking and managing multiple projects
- Effective time management to meet deadlines
- Problem-solving skills for resolving issues efficiently
- Attention to detail and accuracy
- Analytical skills to interpret data and synthesize information
- Self-motivated, independent, and team-oriented
What Cencora offers
We provide competitive compensation, benefits, and resources that foster an inclusive culture and support our team members’ purpose-driven work. Our benefits include medical, dental, vision, and a suite of wellness programs addressing physical, emotional, financial, and social health. Support for working families, training, professional development, mentorship, employee resource groups, volunteer activities, and more are also part of our offerings.