Bilingual Administrator (Contract, In-Office)

People Corporation; Old Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Bilingual Administrator to join their team. This role involves processing benefit contributions, maintaining enrollment data, and ensuring accuracy in reports. The ideal candidate will be fluent in English and at least one other language, possess strong organizational and analytical skills, and have a background in office administration. With a commitment to diversity and inclusivity, this company offers a supportive environment and a range of health and wellness benefits. If you're looking to grow your career in a dynamic setting, this position is a fantastic opportunity.

Benefits

Extended health care benefits

Dental benefits

Retirement savings plan

Health & Wellness offerings

Mental Health programs

Assistance for industry designations

Competitive compensation

Qualifications

• Fluency in English and at least one other language is essential.
• Exposure to office administration and data analysis is preferred.

Responsibilities

• Process employer benefit contributions and maintain enrollment data.
• Generate and analyze reports to identify company imbalances.
• Respond to inquiries from Union representatives and members.

Skills

Fluency in English

Fluency in Portuguese

Fluency in Spanish

Fluency in Italian

Data analysis

Customer service skills

Mathematical aptitude

Organizational skills

Communication skills

Ability to multi-task

Education

Secondary school graduate

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Job description

Please note that this is a 12 month contract position.

We are seeking a Bilingual Administrator to join our BPA team in Vaughan. Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months.

This position is 100% in-office.
Hours: 8:30am – 4:30pm with rotational Wednesday, 12pm – 8pm and Saturday, 9am – 12pm shifts every 12-16 weeks.

This position requires fluency in English as well as Portuguese, Spanish or Italian.

The Administrator’s job functions include processing employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by client Collective Bargaining Agreements, contract specifications and the benefit plan summary. He or she ensures contribution reports are verified for accuracy in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures.

The Administrator will:

• Learn and understand the applicable Collective Agreements. Receive employer contribution reports on a daily basis and ensure payments accurately match to report. Balance and audit reports, confirming hours, rates, calculations, and additional information. Process company adjustments on the MEBS system. Detailed analysis of employer reporting is required to ensure accuracy.
• Generate and analyze various reports to identify and reconcile any company imbalances or irregularities. Follow BPA delinquency guide for companies with outstanding balances.
• Respond to enquiries from Union representatives, companies, and members regarding eligibility, vacation pay, and other issues.
• Assist union representatives’ enquiries regarding company and member reports.
• Request and distribute cheques from the Accounting Department at month end.
• Assist employers to complete documentation and reports for submission to BPA.
• Process benefit self-payments from members. Review payments to ensure accuracy and follow up with discrepancies.
• Enter data on remittance reports submitted by companies, when required.
• Follow up with members on NSF cheques for self-payments.
• Run various monthly queries to assist in monthly reporting.

To be successful as an Administrator with BPA, you will need:

• Fluency in English as well as Portuguese, Italian, and/or Spanish (required).
• Exposure to office administration and clerical processes particularly related to data analysis and account reconciliation.
• PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
• Knowledge of accounting practices a definite asset.
• Demonstrated mathematical aptitude.
• Minimum secondary school graduate, post-secondary education preferred.
• The ability to organize and prioritize workload.
• Excellent written and verbal communication abilities.
• Strong interpersonal and customer service skills.
• The ability to multi-task, work under pressure, and meet deadlines.

All-star candidates will have:

• Previous experience in the group benefits industry.

What's in it for you:

• Learn by working alongside our experts.
• Extended health care and dental benefits.
• A retirement savings plan with company contributions.
• A suite of Health & Wellness offerings.
• Mental Health programs and support for you and your family.
• Assistance for the completion of industry designations.
• Competitive compensation.

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [e-mail].