Customer Service - Work from Home

Spade Recruiting; Pilot Butte; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading company is seeking enthusiastic individuals for a full-time position to assist clients with outstanding service. The role includes distributing benefit materials, handling customer inquiries, and creating individualized policies. Full training is provided, and the position offers competitive compensation and career advancement opportunities.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverage.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

1. Distribute all benefit enrollment materials and determine eligibility.
2. Handle incoming customer service calls.
3. Dispatch incoming customer phone calls.
4. Accept customer calls and return customer inquiries.
5. Respond to client requests for coverage while representing their best interests.
6. Create and explain individualized policies via our Needs Analysis system.
7. Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home
• Competitive compensation
• Paid weekly along with earned bonuses
• Career advancement opportunities
• Full benefits after 3 months
• Values a healthy work-life balance

Additional information :

Employment type : Full-time