Senior Solutions Engineer

github; Ontario; Remote; CAD 90,000 - 130,000; Full time

Job summary

GitHub is seeking a Senior Solutions Engineer in Ontario to provide technical sales support for enterprise customers. The role involves managing technical relationships, leading sales processes, and advocating for customer needs. Ideal candidates will have extensive experience in technical consulting and sales, along with strong communication skills.

Benefits

Competitive pay

Growth opportunities

Support for remote work

Qualifications

• 6+ years experience in technical consulting or sales.
• Bachelor's Degree with 4+ years experience or Master's with 2+ years.
• French language proficiency at a business level.

Responsibilities

• Lead the technical sales process from discovery to execution.
• Collaborate with sales and product teams to drive customer success.
• Conduct live demos and provide technical advocacy to customers.

Skills

Communication

Public Speaking

Technical Consulting

Sales

Customer Relationship Management

Education

Bachelor's Degree in relevant fields

Master's Degree

Doctorate or equivalent experience

Tools

Git

CI/CD

DevSecOps

Job description

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role, you can work remotely from Ontario, Canada.

Overview

GitHub helps companies and organizations succeed by enabling them to build better software, together. We're looking for experienced Senior Solutions Engineers in Canada to provide technical sales support for our enterprise customer base.

Our Senior Solutions Engineers manage technical relationships with customers and prospects, acting as trusted advisors to address technical objections and pain points in the customer’s SDLC. They collaborate internally with sales, product development, and industry experts to identify solutions that meet customer needs and drive digital transformation. They advocate for customer interests and align our offerings to meet their goals effectively, maintaining broad knowledge of GitHub's products and solutions.

If you are technically sharp, business-minded, and people-oriented, you might be a great fit for this role!

Responsibilities

1. Technology Strategy Formulation

• Lead the Technical Sales Process: Own all technical aspects of the sales cycle, from discovery to qualification to proof-of-concept design/execution, ensuring a smooth transition to post-sales teams.
• Identify Customer Requirements: Understand customer business and technical needs, align them with GitHub solutions, and support digital transformation goals through innovative features and best practices.

1. Sales Partnership

• Collaborate on Strategy: Build joint strategies with sales, customer success, Field CTO, and product teams, leveraging industry insights to drive adoption and enhance customer experience.

1. Trusted Advisor

• Act as a technical advocate and advisor, guiding customers through complex scenarios, including migrations. Establish relationships with decision-makers, advise on secure software practices, and promote the benefits of DevSecOps and AI.
• Conduct live demos of GitHub’s products, incorporating industry trends like AI and DevSecOps into customer scenarios.

1. Customer and Industry Insights

• Maintain up-to-date knowledge of GitHub’s products, industry trends, and customer challenges. Provide coaching and insights internally.
• Gather and share customer feedback to advocate for their needs and influence product development. Address pain points by leveraging GitHub’s platform and integrations.

1. Customer Enablement

• Drive Customer Readiness: Use technical resources and enablement programs to accelerate adoption and integration of GitHub solutions, guiding post-sales teams based on customer goals.

1. Marketing

• Support industry events and marketing initiatives by creating technical content and participating as a speaker, showcasing GitHub’s capabilities and sharing best practices in Canada and the USA.

Qualifications

Required Qualifications

• 6+ years experience in technical consulting, sales, or related fields
  OR Bachelor's Degree in relevant fields AND 4+ years experience
  OR Master's Degree AND 2+ years experience
  OR Doctorate or equivalent experience.
• Ability to travel up to 25% as needed.
• French language proficiency at a business level.

Preferred Qualifications

• Experience with Canadian enterprise customers in technical sales.
• Excellent communication skills, public speaking experience.
• Knowledge of SDLC, Git, CI/CD, DevSecOps, AI’s impact on developer tools, and large software development teams.

Core Values and Principles

GitHub values include customer obsession, a growth mindset, ownership, collaboration, diversity, and inclusion. Leadership principles focus on creating clarity, generating energy, and delivering success.

Who We Are

GitHub is the leading AI-powered developer platform with a vibrant open-source community. We support remote work, offer competitive pay, growth opportunities, and benefits to help you thrive. Join us to make a difference!

Equal Employment Opportunity

We embrace diversity and encourage applications from all backgrounds. We are committed to providing accommodations for candidates with disabilities during the interview process.