Sous Chef

The North West Company; Winnipeg; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic and diverse culture as a Sous Chef with a leading retailer serving under-served communities. In this role, you'll manage cafeteria activities, ensuring food quality and customer satisfaction while leading a capable team. You'll have the opportunity for growth and development within the company, contributing to a culture that values inclusivity and respect. This position offers a competitive salary and benefits, making it a great opportunity for those passionate about culinary arts and customer service.

Qualifications

• Minimum of 4 years cooking experience, including 1 year in a Sous Chef role.
• Must possess strong verbal communication skills and customer service abilities.

Responsibilities

• Manage cafeteria operations and maintain food quality standards.
• Develop and cost recipes while managing food expenses.

Skills

Cooking Experience

Customer Service

Food Styles Knowledge

Supervisory Skills

Cash Register Operation

Flexibility in Work Hours

Education

High School Diploma

Culinary Program Enrollment

Job description

In your role as Sous Chef WLSC, Corporate with The North West Company (NWC), you will manage the WLSC Cafeteria activity according to established processes and based on projected and unforeseen needs. Deliver the right selection of food offerings to maintain and increase sales. Support and develop direct reports.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role :

1. Maintain strong relationships with vendors to provide fresh, best quality food at the best value for our guests;
2. Maintain cleanliness, health, and safety standards to the satisfaction of Manitoba Health Inspectors and the Executive Chef. Ensure all external inspections have a compliance plan created and executed while advising the Chef and building Maintenance Manager of any required repairs;
3. Prepare and develop menu items consistently to the standards set by or agreed upon by the Executive Chef while ensuring direct reports do the same. Properly rotate daily specials and soup of the day. Review and update the cafeteria’s menu twice a year;
4. Build a capable team that supports the business and services being offered. Hold staff accountable to expectations while being quick to coach and take corrective action when needed;
5. Develop and maintain customer service through pleasant interactions, development of value-added services, and being receptive to customer feedback;
6. Maintain adequate knowledge of operations at the head office to assume a leadership role during vacations or high-volume periods;
7. Handle cash and take responsibility for daily deposits and sales tracking, actively tracing errors and mistakes. Develop projections based on historical data;
8. Order supplies to ensure adequate stock of food, paper goods, and chemicals, avoiding waste while meeting customer needs;
9. Accurately develop and cost recipes, maintain a menu-wide Food Cost Percentage, and manage expenses according to the annual budget.

Desired Skills & Experience

1. Must possess a High School diploma and at least one year of cooking experience, or be enrolled in a recognized culinary program;
2. Minimum of 4 years full-time cooking experience with at least 1 year in a Sous Chef or higher position;
3. Extensive knowledge of food styles and trends;
4. Experience creating daily specials;
5. Experience working a cash register;
6. Experience supervising employees;
7. Strong verbal communication skills and ability to provide exceptional customer service;
8. Flexibility to work different hours as needed.

Location : Murray Park Road, Winnipeg, MB

Reports To : Executive Chef

Our Culture :

• Committing to our Customer
• Working with Passion
• Leading and Developing Others
• Demonstrating Respect and Inclusivity
• Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

We offer a competitive salary along with opportunities to learn, develop, and advance within the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

For Internal Applicants Only :

Interested internal applicants should apply directly on the website by 4:00 P.M., Wednesday, January 3. Internal applicants must select “Yes” to “Are you currently employed by The North West Company or its subsidiaries?” during the application process.

Salary Grade : COR

Note : Internal employees must obtain a written endorsement email from their current Manager before applying, and provide it to the recruitment team. This position adheres to the Corporate Job Posting Guidelines.