Configuration Analyst

LifeWorks; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Configuration Analyst where you will play a vital role in configuring and deploying innovative software solutions. In this collaborative environment, you will leverage your analytical skills and technical expertise to meet the unique needs of clients while supporting their journey from implementation to post-go-live phases. This role offers a chance to contribute to meaningful projects that improve health outcomes for individuals and organizations alike. If you are a dedicated team player with a passion for technology and problem-solving, this opportunity is perfect for you.

Qualifications

• 2-3 years experience in benefits administration or HRIS.
• Solid SQL knowledge and proficiency in coding languages.
• Familiarity with agile methodologies.

Responsibilities

• Support configuration of employee benefit platform.
• Conduct analysis on business requirements.
• Collaborate with team leads for timely delivery.

Skills

Analytical Skills

Problem-Solving

SQL

Coding Languages

Communication Skills

Time Management

Education

Bachelor’s Degree in Computer Science

Equivalent Work Experience

Tools

ASP.NET

HTML

JavaScript

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

As an Configuration Analyst, you’ll contribute to the successful configuration and deployment of our proprietary Telus Health software. You’ll support clients through implementation and post-go-live phases, applying your growing industry knowledge and technical skills in a collaborative team environment.

What you’ll do

• Support the configuration of employee benefit platform with our proprietary TELUS Health software to meet the unique needs of new and existing clients.

• Perform analysis on business requirements

• Participate in solution design sessions with senior team members and translate findings into system specifications.

• Collaborate with team leads and implementation managers to ensure timely delivery of tasks.

• Set realistic and achievable expectations for deliverables.

• Conduct initial testing of configured solutions and support defect resolution.

• Help prepare training materials and contribute to knowledge transfer sessions.

• Maintain accurate project documentation and status updates.

• Participate in internal training and team discussions to continue building your expertise.

• Support special projects and ad hoc initiatives as assigned.

• Promote teamwork and collegiality in the work environment

• Promote TELUS Health as the service provider of choice in the industry

• Observe the corporate values of TELUS Health

What you bring

• 2–3 years of experience in benefits administration, HRIS, payroll systems, finance systems implementation, or a related industry

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience is required

• Solid SQL knowledge and proficiency in at least one coding language.

• Methodologies: Familiarity with agile methodologies and iterative solution development.

• Strong analytical and problem-solving skills to tackle complex system challenges.

• Exposure to ASP, ASP.NET, HTML, JavaScript

• Self-directed, dedicated team player who demonstrates the ability to take initiative

• Excellent communication, organizational and interpersonal skills

• Excellent time management skills and the ability to manage multiple assignments

• Reliable, consistent, flexible and adaptable

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.